Community Health Center · 1 month ago
Bilingual Travel Research Coordinator
Meriden, CT
Full-time
Onsite
Entry Level
3+ years expCommunity Health Center is a leader in addressing healthcare challenges for diverse populations. They are seeking a Bilingual Travel Research Coordinator to conduct outreach, engagement, and retention activities for the All of Us research program, focusing on enrolling and supporting participants.
AssociationCommunitiesEducationHealth CareLifestyle
Responsibilities
Utilize effective outreach, engagement and recruitment methods to drive enrollment and retention rates
Print and distribute outreach and recruitment postcards and mailers and process the responses
Identify, engage and screen patients for eligibility and enroll them in the All of Us research program and any ancillary studies
Provide patients with a thorough overview of the All of Us research program, or ancillary study and answer all questions
Use the Teach Back Method to assess patients’ understanding of the All of Us research program, or ancillary study
Use of Motivational Interviewing to build rapport with prospective/current patients
Obtain informed consent for IRB approved protocols
Administer surveys and record data
Use data to assess effectiveness and outcome of outreach and engagement strategies
Perform basic biometrics (e.g. waist circumference, weight, height, heart rate and blood pressure)
Assist patients with biospecimen collections and processing
Schedule appointments for patients to complete All of Us research program enrollment and retention activities
Conduct phone and in person outreach and engagement activities on a daily basis, with occasional outreach through email or mailings, to inform patients of study activities and schedule patients to complete activities
Raise awareness among patients and the local community about the All of Us research program through various mechanism that include but not limited to attendance in community events, waiting room outreach, educational sessions, distribution of customized marketing products
Qualification
Required
Associates degree or related healthcare certifications (i.e. phlebotomy certification) or 3+ years of relevant work experience
Bilingual, oral and written (Spanish/English)
Excellent communication skills
Ability to problem solve, maintain priority and focus on assigned tasks
Attention to detail and documentation
Ability to follow procedures and protocols consistently
Flexibility in work schedule and willing to travel throughout CT
Intermediate level proficiency in Microsoft office and internet related applications
Familiar with standard concepts, practices and procedures related to public health research
Knowledge of participatory research and working with community
Adaptability to change
Excellent oral and written skills are required
Current driver's license
Must be able to independently travel frequently to health center satellites and participate in recruitment events in the community (Eastern or Western Region)
Must be able to clearly communicate verbally and approach patients in waiting areas and common public spaces
Must be able to sit for extended periods while working at a computer
Must be able to carry laptop and recruitment materials as part of recruitment activities
Occasional mornings, evenings and weekends as needed
Preferred
Patient Relationship Management and community engagement experience is a plus
Human Subject Protection Training is preferable but not required
Phlebotomy trained is preferable but not required
Company
Community Health Center
Community Health Center, Inc., where health care is a right, not a privilege, co-founded in 1972 by Mark Masselli in Middletown, Connecticut
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.41MKey Investors
Health Resources and Services AdministrationAmeriCorps Public AlliesExact Sciences
2024-11-22Grant· $1M
2024-07-09Grant· $0.41M
2023-05-17Grant
Leadership Team
Mark Masselli
President/CEO
Meredith Johnson, MBA, MHA, PMP
Chief Operating Officer
Recent News
2025-03-21
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