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Royal Caribbean Group · 1 month ago

Manager, Recruitment Events & Experience

Miami, FL

Full-time

Onsite

Mid, Senior Level

6+ years exp

Royal Caribbean Group is a leader in the vacation industry with global brands and innovative experiences. They are seeking a Manager for Recruitment Events & Experience to build and implement frameworks for shipboard hiring, ensuring effective candidate experiences globally.

Travel

Responsibilities

Build event playbooks, templates, checklists, and step-by-step guides for global use

Establish standard processes for event planning, execution, and follow-up

Pilot multiple event formats (mass, targeted, virtual, school-based) and refine based on outcomes

Maintain and manage the global event calendar aligned to seasonality, hiring cycles, and regional priorities

Recommend event types and timing based on demand and talent trends

Coordinate with recruiters and regional teams to ensure operational readiness

Identify and evaluate event vendors in new and existing markets (venues, logistics partners, virtual platforms, printing vendors)

Coordinate RFP cycles, vendor comparisons, and procurement workflows

Pilot new vendors and evaluate service quality, cost-effectiveness, and readiness

Track vendor deliverables, performance, and invoice accuracy

Deliver enablement on templates, checklists, communication scripts, and candidate experience basics to recruiters

Build scalable training approaches to uplift recruiter event capability globally

Support event logistics including vendor coordination, branding materials, and operational checklists

Ensure consistent experience standards across all event types and regions

Troubleshoot operational gaps by enhancing tools and workflows

Partner with analytics teams to define event metrics (RSVPs, attendance, apply conversion, cost)

Collect feedback from recruiters and candidates to refine event playbooks

Iterate and enhance the event model based on insights

Align with the Marketing Manager on event promotion and candidate journey touchpoints

Collaborate with School, Hiring Partner, and regional recruitment teams

Qualification

Event coordinationVendor sourcingOperational process buildingTraining developmentData interpretationCommunication skillsCross-functional collaboration