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EARNEST Partners · 3 days ago

Desktop Support Analyst

Atlanta, GA

Full-time

Onsite

Entry Level

2+ years exp

EARNEST Partners is an award-winning, employee-owned asset management firm headquartered in Atlanta. The Desktop Support Analyst will provide technical support to end users, manage and troubleshoot computer systems, and ensure a positive user experience.

AnalyticsFinance

H1B Sponsor Likely

Responsibilities

Respond and provide end users with a positive experience by meeting their technical needs

Diagnose and resolve unique problems associated with application software and operating systems

Configure, deploy, decommission, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment

Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades

Manage and support Active Directory (AD) on a Windows Server 2016/2019 environment

Employee onboarding/offboarding

Rotating availability for afterhours support/upgrades

Qualification

Active DirectoryOffice365VMwareVeeamNetwork troubleshootingCloud providersTechnical CertificationsProgramming/ScriptingOrganizational skillsAttention to detail

Required

Knowledge of general Information Technology – particularly Active Directory, Office365 and VMware

Experience with multiple backup systems, including Veeam

Solid understanding of vulnerability management

Solid understanding of network troubleshooting experience (TCP/IP, DNS, DHCP, SFTP, VLAN)

Superior organizations skills and precise attention to detail

Experience working in a small environment (Less than 50 Servers / 100 PCs)

Experience with cloud providers including Azure and/or AWS

Bachelor's degree in information technology, computer science or related field

2 + years of hands-on desktop support

Technical Certifications (A+, Security+, MCSE, etc.)

Preferred

Experience in programming/scripting Languages (Python, PowerShell, C#) are a plus

Company

EARNEST Partners

Earnest Partners offers a range of portfolio and client management services to businesses.

Founded in 1998

Atlanta, Georgia, USA

51-200 employees

https://www.earnestpartners.com

H1B Sponsorship

EARNEST Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (1)