Roche · 5 days ago
GCS Mol Labs Senior Specialist - Application/Scientist
Santa Clara, CA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $166K/yr
5+ years expRoche is a global healthcare company dedicated to advancing science and ensuring access to healthcare. The GCS Mol Labs Senior Specialist - Application role involves providing application support for new assays, addressing complex submissions, and delivering training to staff and customers, while working autonomously on technical projects.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Provides primary application support to the Development team, prioritizing the launch and support of new assays
Provides application support to prospective partners for new assay development, demonstrating a strong understanding of customer workflows and portfolio direction
Provides on-market support by addressing complex Level 2 application submissions independently with little or no direction
Creates / revises curriculum for training sessions for internal staff and customers on new assays and workflows
Delivers training to small and larger groups at Roche and Regional Support Centers
Creates, updates, and reviews customer-facing documentation, including writing technical Application Notes
Participates in and leads design review teams to provide service and application perspective, reviews and approves design change content, and creates the required deliverables
Creates service requirements on development projects and advocates for functional goals
Follows established Roche Quality System procedures in execution of work and identifies need for and creates new departmental procedures
Other duties as assigned by management
Qualification
Required
Bachelor's degree or higher (cellular biology, molecular biology, biochemistry or related field)
5 years of relevant technical support experience (customer-facing role and incorporating experience with troubleshooting and training)
Advanced knowledge of Next-Generation Sequencing
Demonstrated theoretical and practical knowledge of Next-Generation Sequencing sample preparation workflows and applications, including experience with Molecular Biology/Biochemistry concepts, practices and procedures
Proven ability to understand complex customer workflows and quickly learn new portfolio directions
Possesses good communication, organizational, logical thinking, and presentation skills. Communicates complex and unfamiliar ideas and solutions easily to users with little or no technical knowledge
Ability to work independently on assigned tasks of broad scope with minimal guidance or supervision
Ability to interact with appropriate internal cross-functional groups, areas, and regions
Courteous and customer-oriented. Works to satisfy internal and external partners
Preferred
Experience with Sequencing (Seq) instruments and a background working closely with Development (Dev) teams is highly appreciated
Knowledge of bioinformatics and NGS data analysis
Strong written and oral communication skills, especially for writing technical documentation
Previous experience mentoring and/or training
Project management experience
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and VP of Software and Bioinformatics, Next Generation Sequencing
Recent News
2026-01-07
2026-01-07
Company data provided by crunchbase