Artera · 9 hours ago
Staff Engineer - AI
Santa Barbara, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $200K/yr
7+ years expArtera is a SaaS leader in digital health focused on transforming patient experiences with AI-powered virtual agents. They are seeking a Staff Software Engineer to define and evolve the platform for next-generation patient communication, particularly in agentic AI and distributed systems.
Artificial Intelligence (AI)Enterprise SoftwareHealth CareSaaS
No H1B
U.S. Citizen Only
Responsibilities
Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO
Drive company-wide architectural patterns, platform strategy, and engineering standards
Lead execution on complex, open-ended projects spanning multiple quarters—including 2026 initiatives in agentic AI and MCP server infrastructure
Own cross-team architectural buy-in and guide teams through refactors and modernization efforts
Independently design and deliver large-scale features that impact multiple products or services
Systematically reason through system-wide implications, edge cases, and performance trade-offs
Identify and eliminate sources of instability, latency, and operational risk
Build from scratch when needed—especially for distributed IO-intensive systems
Model engineering maturity through thoughtful code reviews, documentation, and technical communication
Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices
Foster a blameless culture that encourages learning, experimentation, and continuous improvement
Champion transparency, clear communication, and strong cross-functional collaboration
Partner with product, design, and data/ML teams to translate complex technical ideas into practical, user-centered solutions
Provide architectural guidance on story-level decisions within your domain
Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience
Qualification
Required
Bachelor's degree in STEM or equivalent professional experience
7+ years building and scaling cloud-native applications
Deep experience with event-sourced, microservice, and distributed architectures
Expert at integrating LLMs and agentic tools like Claude Code to automate and enhance development workflows
Advanced TypeScript skills, focusing on building scalable, type-safe, and high-performance backend services
Expert in Node.js and NEST, with a focus on modular system design and enterprise-level API structures
Advanced proficiency in SQL, especially PostgreSQL schema design and optimization
Experience with asynchronous, high-volume messaging or event-driven systems
Strong commitment to testing, observability, and operational excellence
Excellent communicator—able to influence stakeholders and product
Proven ability to lead technical initiatives and mentor engineers
Strong customer empathy and an understanding of how technical decisions influence user experience
Familiarity with Docker & containerized environments, AWS (or similar cloud providers), Python (for platform tools, services, or ML integrations)
Preferred
Experience with large-scale remote/hybrid teams
Contributions to open source
Collaboration/contributions with the open source community
Benefits
Full health benefits (medical, dental, and vision)
Flexible spending accounts
Company paid life insurance
Company paid short-term & long-term disability
Company equity
Voluntary benefits
401(k)
Company holidays
Winter & Summer break
Flexible time off
Employee Resource Groups (ERGs)
Company
Artera
Artera is a SaaS leader transforming patient experience with AI-powered virtual agents (voice and text)
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$110.1MKey Investors
Lead Edge CapitalJackson Square VenturesTechstars
2025-12-03Series Unknown· $65M
2020-11-24Series C· $45M
2019-10-11Series B
Leadership Team
Guillaume De Zwirek
CEO
Tom McIntyre
Chief Operating Officer
Recent News
alleywatch.com
2025-12-09
2025-12-03
Company data provided by crunchbase