Move Concierge · 2 months ago
Director of Sales Operations
Farmers Branch, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMove Concierge is a company focused on connecting customers with essential home services during the move-in process. They are seeking a Director of Inside Sales to lead their sales organization, scale conversion and revenue, and enhance customer experience across various service verticals.
Electrical DistributionHome ServicesWired Telecommunications
Responsibilities
Lead and develop the inside sales team to consistently meet and exceed monthly revenue goals
Coach and motivate sales managers, team leads, and individual contributors through in-office leadership and performance reviews
Partner with the VP of Sales to execute sales strategies that maximize lead utilization and salesperson productivity
Create, optimize, and scale sales scripts, processes, and playbooks for consistency and growth
Launch and manage new lead sources and product campaigns from rollout through performance analysis
Analyze KPIs, conversion metrics, pipeline data, and campaign performance to identify trends and improvement opportunities
Collaborate with marketing, operations, and product teams to improve call routing, lead quality, and sales efficiency
Manage forecasting and pipeline reporting to ensure accuracy and accountability
Drive a culture of accountability, continuous improvement, and high performance aligned with company values
Ensure compliance with partner agreements, regulatory standards, and data privacy requirements
Drive innovation in sales technology and methodologies to improve the mover experience
Qualification
Required
Bachelor's degree in Business, Analytics, or a related field
5+ years of progressive inside sales leadership experience
Proven success at the Director level managing and scaling high-volume inbound sales teams
Strong analytical skills with the ability to translate data into action
Experience improving conversion rates, KPIs, and customer satisfaction through process optimization
Advanced proficiency in Salesforce
Exceptional communication, coaching, and leadership skills
Preferred
Background in home services, insurance, or other high-volume consumer sales environments
Experience working in partner-driven or affiliate-based sales models
Benefits
Health, dental, and vision insurance (70% employer-funded)
Paid time off and holidays (up to 21 days in year one)
401(k) with 100% employer match
Professional development and career growth opportunities
Company
Move Concierge
Move Concierge provides electricity, water, gas , cable telecommunication, internet and telephone services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sheena Holloman
Executive Assistant to CEO & COO
Recent News
Dallas Innovates
2025-12-06
Company data provided by crunchbase