Trinity Health · 1 day ago
Customer Service Representative PRN
Des Moines, IA
Part-time
Onsite
Entry Level
1+ years expTrinity Health is committed to improving the health of communities through personalized care. They are seeking a Customer Service Representative for their Outreach Lab to manage call center operations, provide test results, and ensure accurate documentation.
DeliveryHealth Care
Responsibilities
Answers phone requests for test results to physicians and other healthcare personnel. Calls results to ordering provider
Ensures accurate electronic documentation of calls, faxed reports, etc
Prints and faxes lab reports as directed by order
Files lab reports for courier delivery and prepare lab reports for mail, as needed
Pages courier for stat and routine pick-ups
Assists in courier duties
Reviews report(s) for missing information to correct
Retrieves and reviews original physician order for demographic information
Works with other departments to problem solve to provide timely results
Understands Lean/Six Sigma principles and employs them to meet the quality management goals
Qualification
Required
Driver's License required
One-year experience in a client services/clerical position required
Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire
Preferred
Previous laboratory experience
Computer experience
High school diploma or G.E.D
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout the system
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2025-09-22
Company data provided by crunchbase