Community Health Center · 1 month ago
Operations Coordinator, Community Based Services
Middletown, CT
Full-time
Hybrid
Entry, Mid LevelCommunity Health Center is a leader in providing health services to diverse populations, and they are seeking an Operations Coordinator for Community Based Services. This role is responsible for the operational oversight of Mobile Health Units, ensuring efficient service delivery, compliance with regulations, and fostering community partnerships.
AssociationCommunitiesEducationHealth CareLifestyle
Responsibilities
Oversee all daily operations of the Mobile Health Units, ensuring safe, efficient, and patient-centered service delivery
Collaborate with MHU staff, including the MHU Program Coordinator, MHU Driver, and CBS Outreach Coordinator
Plan, publish, and distribute the monthly MHU schedule, ensuring all internal departments and external partners are informed
Monitor staffing needs, operational workflows, and daily service capacity for all MHU sites
Develop, maintain, and strengthen community partnerships to expand MHU sites and outreach opportunities
Represent the MHU Program at community meetings, events, and partner-related planning sessions
Plan and implement community engagement events to promote MHU services and reach priority populations
Work with CKP leadership to evaluate program outcomes and implement quality improvement initiatives
Develop, update, and maintain program policies, procedures, manuals, workflows, and staff training materials
Ensure compliance with all safety, clinical, regulatory, and licensure requirements, including Department of Public Health (DPH) standards
Collaborate with CHC internal departments (Operations, Facilities, OSHA/Safety, Infectious Disease, Medical, IT, etc.) to maintain unit readiness and resolve operational issues
Actively participate in staff meetings, interdisciplinary team meetings, training, and supervisory sessions as required by the direct supervisor
Oversee and ensure accurate data entry, record keeping, and reporting for all MHU services, encounters, and outreach activities
Monitor staff documentation for accuracy and timeliness in the electronic health record (EHR)
Assist with compiling data for program reports, grant requirements, and internal tracking of service delivery metrics
Collaborate with CKP and CHC leadership to identify long-term sustainability strategies for the MHU Program
Assist with grant development, reporting, and identifying funding opportunities to support ongoing program expansion
Assist, when needed, with functions such as driving the Mobile Health Units, registering patients, setting up service sites, or providing operational coordination during busy clinical days or special events
Support on-site troubleshooting related to operations, equipment, or community partner logistics
Special assignments, projects, and other duties as assigned by direct supervisor
Qualification
Required
Associate degree required
Prior experience working with community agencies, mobile health programs, outreach programs, or clinical/community health settings
Experience with community resource coordination, crisis intervention, service coordination, advocacy, and community outreach
Excellent oral and written communication skills with strong interpersonal skills
Demonstrated ability to engage effectively with diverse and vulnerable populations
Ability to work collaboratively with providers, community partners, and multidisciplinary teams
Strong organizational skills with exceptional attention to detail and the ability to prioritize multiple tasks and deadlines
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Demonstrated maturity, flexibility, and compassion when handling complex or sensitive situations
Knowledge of local community resources, target populations, and health equity principles
Valid driver's license required; ability to travel between program sites
Ability to drive or learn to drive large vehicles such as Mobile Health Units (training provided, if required)
Working understanding of HIPAA and relevant federal and state regulations governing healthcare and patient confidentiality
Position requires intermittent physical activity, including assisting with MHU setup, supplies, or event materials
Full-time (40 hours/week)
Evenings and/or weekends required based on program needs and community events
Travel required to outreach locations, community sites, and CHC locations as needed
Confidentiality of business information is a requirement
Preferred
Bachelor's degree in human services, Public Health, Social Work, Community Engagement, or a related field
Previous work experience in healthcare settings strongly preferred
Familiarity with Federally Qualified Health Centers (FQHCs)
Bilingual (English/Spanish) strongly preferred
Company
Community Health Center
Community Health Center, Inc., where health care is a right, not a privilege, co-founded in 1972 by Mark Masselli in Middletown, Connecticut
Founded in 1972
501-1000 employees
H1B Sponsorship
Community Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (6)
2022 (1)
2021 (6)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$1.41MKey Investors
Health Resources and Services AdministrationAmeriCorps Public AlliesExact Sciences
2024-11-22Grant· $1M
2024-07-09Grant· $0.41M
2023-05-17Grant
Leadership Team
Mark Masselli
President/CEO
Meredith Johnson, MBA, MHA, PMP
Chief Operating Officer
Recent News
2025-03-21
2025-02-05
Morningstar, Inc.
2025-02-05
Company data provided by crunchbase