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Kikoff · 3 days ago

People Operations Specialist

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Kikoff is a profitable fintech unicorn on a mission to help millions of Americans build credit and financial independence. They are seeking a People Operations Specialist to revolutionize their onboarding experience, transforming high-potential candidates into fully ramped team members through an intensive program.

CreditFinanceFinancial ServicesFinTechPersonal Finance

Responsibilities

Coordinate end-to-end visa and immigration processes for international employees

Manage background check processes to ensure on-time starts

Temporarily own IT systems and equipment coordination (until IT Manager hire)

Track and resolve any pre-boarding blockers that could delay start dates

Design and execute cohort-based onboarding for new hires weekly

Coordinate and schedule cross-functional programming, ensuring all departments deliver their components

Create an intense yet welcoming experience that reinforces our hard-charging culture

Maintain energy and momentum throughout the onboarding journey

Ensure seamless logistics from day 1 through 90-day milestone

Partner with leadership to continuously iterate on onboarding programming

Define and track success metrics including time-to-productivity, new hire NPS, and manager satisfaction

Identify bottlenecks and implement data-driven improvements

Push departments to develop role-specific onboarding tracks

Collaborate with our People Analytics & Insights Strategist to measure program effectiveness

Qualification

Onboarding program executionData analysis skillsVisaImmigration processesHRIS systemsOperational excellenceStakeholder coordinationProject managementCommunication skillsAdaptability

Required

1-2+ years of experience in operations, HR, consulting, or program management (exceptional high-slope candidates with less experience will be considered)

Track record of managing complex, multi-stakeholder processes

Data analysis skills and comfort with metrics-driven decision making

Bachelor's degree or equivalent experience