SoFi · 1 day ago
Manager, Automation Engineer
New York, NY
Full-time
Onsite
Senior Level
$115K/yr - $216K/yr
7+ years expSoFi is a next-generation financial services company and national bank that is transforming personal finance. They are seeking a Manager, Automation Engineer to lead a technical team, oversee automation solutions, and ensure the stability and governance of their SaaS platforms while contributing to high-impact projects.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Manage and develop a team of six technical contributors, including Senior Automation Engineers, Automation Engineers, and Platform Administrators
Provide mentorship, coaching, career development, and performance feedback to foster a high-performing, accountable engineering culture
Own team staffing, onboarding, and skill progression as the automation and SaaS platforms evolve
Lead team rituals including sprint planning, prioritization, standups, and retrospectives
Oversee the design, development, and delivery of automation solutions across ServiceNow, Atlassian, Okta, Google Workspace, Slack, Zoom, GCP, AWS, and other enterprise SaaS platforms
Remain hands-on for complex workflows, integrations, and AI-driven automations requiring senior-level architectural or engineering expertise
Build AI-driven chatbots and intelligent task agents using platforms such as ChatGPT, Moveworks, and Now Assist
Architect Agentic AI workflows that orchestrate LLM-based decision-making with enterprise systems and automation tools like Workato, Flow Designer, and Zapier
Define technical standards for reusability, security, accessibility, RBAC enforcement, and configuration consistency across automation initiatives
Establish and own governance frameworks for the :15 SaaS platforms managed by the Corporate Applications team
Ensure consistent RBAC, service account management, license optimization, and system configuration across platforms
Lead stabilization efforts, configuration audits, and cleanup initiatives to reduce drift and improve reliability
Improve and standardize the SaaS application onboarding experience, ensuring new apps enter the environment with scalable, secure configurations and predictable integrations
Serve as the primary point of contact for automation and platform engineering needs across IT, Security, GRC, Legal, Procurement, and business stakeholders
Partner with leadership to define the automation roadmap, influence investment decisions, and ensure platform strategy aligns with organizational goals
Lead intake, prioritization, and communication processes for automation and SaaS workflow initiatives
Represent the team in operational reviews, architecture discussions, governance meetings, and senior leadership updates
Define and monitor KPIs for automation efficiency, platform stability, adoption, and ROI
Ensure the team meets delivery expectations, documentation standards, and operational SLAs
Implement and maintain system health monitoring, alerting, and automated governance routines
Continually refine processes, tools, and frameworks to drive scalable, predictable delivery across the team
Qualification
Required
7+ years of experience in automation engineering, SaaS platform operations, enterprise integrations, or related technical fields
2+ years of experience leading or managing technical contributors in an engineering or platform operations environment
Deep experience with automation and integration platforms such as Workato, Flow Designer, Zapier, or Moveworks
Strong hands-on experience with ServiceNow, Atlassian, Okta, SaaS administration, and workflow automation
Experience delivering LLM-powered workflows, chatbots, intelligent routing, and conversational automation
Advanced proficiency with REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python)
Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS)
Strong understanding of RBAC, identity lifecycle, least-privilege access models, and secure automation design
Ability to lead multi-stream technical work, influence cross-functional decision-making, and communicate complex topics with clarity
Ability to balance hands-on engineering with people leadership responsibilities in a working-manager role
Preferred
Experience with Agentic AI frameworks (LangChain, AutoGen, Workato Copilot)
Experience contributing to or building an Automation Center of Excellence
Experience with CI/CD pipelines, version-controlled automation assets, or Infrastructure-as-Code
Background in SaaS license management or data-driven optimization
Experience modernizing SaaS admin processes and governance models
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
dcm.com
2025-12-31
The Motley Fool
2025-12-26
2025-12-24
Company data provided by crunchbase