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McKenney's, Inc. · 22 hours ago

Automation & Controls Account Manager

Charlotte, NC

Full-time

Hybrid

Mid Level

3+ years exp

McKenney’s, Inc. is the Southeast’s most trusted name in facility construction, operation, and maintenance. The ACS Account Manager is responsible for new controls contract sales, customer relations, project management, and ensuring quality and performance in services provided.

Building MaintenanceConstructionMechanical Engineering

Growth Opportunities

Responsibilities

Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement

Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long-term loyalty

Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work

Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format

Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines

Cost control involves monitoring project expenses and implementing adjustments to stay within budget

Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations

Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on-time payments

Warranty administration includes managing post-project issues and ensuring prompt, effective resolution of warranty claims

Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals)

Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards

Promote and uphold McKenney’s safety absolutes, best practices, and company culture

Participate in project planning and execution to maximize SQPCE performance

Act as a company ambassador by marketing and promoting consistent and excellent project implementation

Understand, practice, and promote all company values and operational procedures

Qualification

HVAC sales experienceBuilding automation experienceControls service experienceSalesComputer networkingWindowsMacOS proficiencyPresentation skillsCalendar managementCustomer service focusMechanical aptitudeProfessional imageTime management skillsProblem-solving abilities

Required

High school diploma or GED

3 years of HVAC or controls services-related sales

5 years of building automation and control systems experience or vocational training

Must have basic experience in Windows or macOS environments, working knowledge of word processing, spreadsheets, e-mail, Web-enabled applications, and database software

Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e-mail, and Web-enabled applications

Calendar Management expertise

Advanced competencies in computer networking

Sales and CRM training with documentation

People-focused, with high energy and a great attitude

Self-motivated, team-oriented, and able to work independently

Highly adaptable and able to respond quickly to changing customer demands

Strong desire to provide excellent customer service with a genuine passion for the company and industry

Excellent time management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency

Committed to accuracy, quality, and meeting challenging work goals and deadlines

Good mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural)

Strong problem-solving and reasoning abilities

Willingness to take on additional responsibilities and manage priorities with minimal guidance

Exceptional work ethic; upholds company values and demands the highest standard of conduct from self and others

Professional and polished image that inspires confidence and trust