Roche · 1 week ago
Global Technical Product Manager - AXELIOS Sequencing System
Santa Clara, CA
Full-time
Onsite
Mid, Senior Level
$109K/yr - $203K/yr
5+ years expRoche is a company dedicated to advancing science and ensuring access to healthcare. The Global Technical Product Manager will shape the future of precision medicine by managing the AXELIOS Sequencing System, ensuring technical readiness, and supporting product development and customer success.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Acts as the primary GCS technical lead for high-priority hardware/software development requests from the Development team, strategically managing the frequency and urgency of these incoming requests to allow the rest of the team to focus on daily support jobs
Provides expert-level HW/SW support during "rush hour" periods, including system support for regional and affiliate escalations
In the role of a GCS Project Leader (TPM): Leads the overall GCS project team to support new product development and updates, accountable to provide all GCS project deliverables on time, on quality, and within scope
Represents GCS in relevant project meetings with the Development team to ensure that service and support requirements are considered and implemented
Provides on-market support by addressing complex Level 2 case escalations independently with little or no direction
Creates / revises curriculum for training sessions and provides new approaches to improve the training process. Delivers training to support internal staff readiness for launch
Participates in and leads design review teams to provide service perspective, reviews and approves design change content, and creates the required deliverables
Creates and updates service manuals and all service documentation for new product launch and on-market support
Follows established Roche Quality System procedures in execution of work and identifies need for and creates new departmental procedures
Other duties as assigned by management
Qualification
Required
You are a problem solver who thrives at the intersection of hardware, software, and biology. You want a role where your technical feedback directly impacts how a product is built
Strategic Technologist: You hold a Bachelor's or Master's in Engineering with 5+ years of experience, preferably with complex electromechanical or sequencing devices
Product Leader: You can manage complex projects and influence cross-functional stakeholders without needing daily supervision
Technical Expert: You have a strong grasp of HW/SW interactions. Experience with Linux, CLI, and networking is a massive plus
Growth Mindset: You are ready to absorb the 'Roche way' quickly and pivot between urgent launch tasks and long-term development strategy
Customer-Centric: You understand that great technology must be supportable and reliable for the end-user
Preferred
Experience with Sequencing (Seq) instruments and NGS technologies/workflow is highly appreciated
Demonstrated experience working closely with Development (Dev) teams
A plus: practical experience with Linux commands and the ability to navigate through the log files using CLI
Project management experience
Previous experience mentoring and/or training
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
This position also qualifies for the benefits detailed at the link provided below.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and VP of Software and Bioinformatics, Next Generation Sequencing
Recent News
2026-01-09
2026-01-07
Company data provided by crunchbase