Nelson Mazda · 2 months ago
Showroom Coordinator
Tulsa, OK
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrNelson Mazda is a dealership group with over 60 years in automotive retail, committed to creating an unparalleled business culture and consumer experience. They are seeking a Showroom Coordinator who will greet customers, manage the guest flow, and assist in various operational tasks to enhance the customer experience.
Automotive
Responsibilities
Greets each person as they come into the store using the Nelson Meet and Greet
Logs every guest into Next Up and CRM (get their name and/or reason for their visit)
Oversees the Next Up operation in the dealership for accuracy and smooth guest flow
Trains new Client Advisors on Next Up system
Alerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratio
Observes the showroom for Client Advisor and guest needs
Watches the lot for a need for a Client Advisor to meet the guest on the lot
Alerts the appropriate person to special needs for dealership maintenance
Acts as concierge to aid sales team when needed
Is fluent in the Nelson new process
Knowledgeable on dealerships’ manufacturer cars and functions
Conducts car deliveries for the Client Advisors
Schedules car deliveries when applicable
Able to present the protection packages, concept statement, and Nelson Difference
Helps maintain showroom amenities without sacrificing guest observance
Gains guest preferences during delivery
Has an understanding of the A2Z process
Qualification
Required
Greets each person as they come into the store using the Nelson Meet and Greet
Logs every guest into Next Up and CRM (get their name and/or reason for their visit)
Oversees the Next Up operation in the dealership for accuracy and smooth guest flow
Trains new Client Advisors on Next Up system
Alerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratio
Observes the showroom for Client Advisor and guest needs
Watches the lot for a need for a Client Advisor to meet the guest on the lot
Alerts the appropriate person to special needs for dealership maintenance
Acts as concierge to aid sales team when needed
Is fluent in the Nelson new process
Knowledgeable on dealerships' manufacturer cars and functions
Conducts car deliveries for the Client Advisors
Schedules car deliveries when applicable
Able to present the protection packages, concept statement, and Nelson Difference
Helps maintain showroom amenities without sacrificing guest observance
Gains guest preferences during delivery
Has an understanding of the A2Z process
Benefits
Health, dental, vision
Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
401(k) Option with company match
Gym Discounts
Free Saturday Lunches
5 Day work week
Christmas Club savings plan
Paid Volunteer Time Off
Paid Time Off
Company
Nelson Mazda
Nelson Mazda is an automotive company providing AC and cabin air filter services.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Craig Grotts, CPA
CFO
Chad Custer
Managing Partner
Company data provided by crunchbase