Rock Hill Ford · 3 months ago
Business Development Coordinator/Call Center
Rock Hill, SC
Full-time
Onsite
Entry Level
$35K/yr - $60K/yr
1+ years expRock Hill Ford is seeking a motivated and dynamic Business Development Representative/Call Center Agent to join their automotive dealership team. The BDR will play a crucial role in driving new business opportunities, building relationships with potential customers, and increasing brand awareness for the dealership.
Automotive
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualification
Required
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
Benefits
Paid Training
Free Health Insurance Option Available
401k Match Options Available
HSA company match contribution
Dental and Vision Insurance Available
Paid Vacations, Holiday Pay, PTO pay
Career advancement opportunities, promote from within
Discounts on products and services
Family owned and operated
Long term job security
Company
Rock Hill Ford
Rock Hill Ford is now the premier Ford Dealership in Rock Hill, South Carolina.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase