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Jacobs · 1 day ago

Client Account Manager - Water (PA/DE Markets)

Philadelphia, PA

Full-time

Hybrid

Senior Level, Lead/Staff

$180K/yr - $260K/yr

15+ years exp

Jacobs is a company focused on solving critical problems for thriving cities and resilient environments. The Client Account Manager for the Water Practice in Pennsylvania and Delaware will lead client accounts, develop strategies for client service, and ensure Jacobs is recognized as the firm-of-choice for water industry clients in the region.

Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate

Responsibilities

Serve as the point of contact for client service activities and develop strategies to grow the water practice for Pennsylvania/Delaware

Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and practice leaders around a common vision of success

Facilitate deep client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and our clients

Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth

Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction

Actively engage with project and sales teams to ensure business development process discipline, positively influencing win strategy before and during proposal development, interviews, and presentations

Coordinate and facilitate the business development process and help develop required business development costs aligned with opportunity potential and return on investment objectives

Mentor future sales leadership to create depth and succession in your geographical sales team

Actively participate in industry associations and community initiatives to enhance Jacobs’ brand and your professional network

Qualification

Client relationship managementBusiness developmentWater market experienceStrategic planningTeam leadershipEffective communicationNegotiation skillsCollaboration

Required

A minimum of 15 years of experience in engineering and/or related disciplines associated with the water market sector

High level existing contacts and strong relationships with Pennsylvania/Delaware water clients, and a successful track record of winning work

Understanding of how to identify opportunities well in advance, respond to RFPs/solicitations, interview and win new work

Ability to collaborate with diverse internal teams, including sales staff, operations teams, subject matter experts, legal, and contracting

Knowledge of and relationships with clients and potential teaming partners across Pennsylvania/Delaware area, both large firms and small business partners, to advance our position in the market place and develop the most responsive teams for our clients

Be a strong team leader, consensus builder and team player skilled in communicating and presenting to clients

Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)

Substantial business development experience in the engineering and/or professional services and consulting industry, including proven client development skills

Strong business acumen and effective communication skills

Capability to negotiate with and influence others

Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals

Preferred

Technical background/experience in delivering or managing large water projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery