Services for the UnderServed · 3 months ago
Intake Assistant
Services for the UnderServed is dedicated to supporting individuals with Intellectual and Developmental Disabilities. They are seeking an Intake Administrative Assistant to facilitate the intake and admission process, ensuring a person-centered approach to planning supports for individuals requiring various services.
Health CareHomeless ShelterNon ProfitResidentialSocial
Responsibilities
Participates in screenings of selected candidates’
Coordinates screenings /intakes with S:US Screening Teams
Ensures candidate is approved by the New York State Office for People with Developmental Disabilities, be eligible for Medicaid, enrolled in the Home and Community-Based Service
Collects data and conduct certain types of assessments
Reviews Referral Packets for placement in our Residential /Day /Therapeutic Service Programs
Collects historical information prior to screening admission/intake
Generates and updates report for residential vacancies
Conducts questionnaire and completes certain documents necessary for people to be supported- Residential, Day Services, Crises Services and/or IPSIDD Therapeutic Services
Disseminates and follows up on consents required for admission or service
Attends AROC meetings to help facilitate individual in need of program placement
Contacts family members or circle of support to set up meetings (i.e. Meet & Greets, Pre-Planning and Admission Entrance Meetings)
Corresponds with OPWDD as necessary for all admission and intake needs
Assists with weekly phone calls to families and circle of support to relay updates
Assists with referrals and intake to CSIDD and IPSIDD clinical services
Attends Aging out meeting & reviews reports
Corresponds with CCO Care Managers for community service/Life Plans
Completes the Enrollment process in the agency’s electronic health record
Enters into Agency’s electronic health record diagnosis, admissions and internal transfers
Enters data information into Choices - adding and removing into Choices
Ensures necessary data pertaining to intake is being collected and documented on the agency’s electronic health platforms, i.e. PrecisionCare and Power BI
Ensures that a comprehensive system of individual records and statistical data is maintained accurately
Collaborates with residential, day services, Crisis Services and IPSIDD clinical teams
Participates in OPWDD Conference Calls to provide updates on the progress of our new development projects
Collaborates with the Coordinator of Intake with Program Directors and Treatment Coordinators
Consults with team members about persons supported programs and services
Attends/coordinates meetings regarding the persons supported
Assists with scheduling needs for Residential, Day Services, CSIDD, IPSIDD
Performs special project-dead filing, order supplies, special activities
Works with families, those supported and circle of supports directly on familiarizing with the intake/admission process and menu of services
Provides support to families by attending meetings or through correspondence
Qualification
Required
A Bachelor's degree in a human services field
Strong background in admission/intake in a health care organization or experience with the OPWDD system
2 years' experience working with people with IDD and behavioral health needs (strongly preferred)
Preferred
A Master's degree in applied area of psychology, social work or special education
Experience working in Admissions or health office
Able to use Microsoft Word; Microsoft Excel; PowerPoint with proficiency
Proficient in electronic health record use
Good writing and organizational skills
Excellent time management in order to complete multiple tasks simultaneously
Benefits
Health and wellness resources
Generous PTO
Professional development
Company
Services for the UnderServed
S:US provides residential and health services to people with disabilities, people in poverty, and people facing homelessness.