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Legacy Health · 3 days ago

Risk Manager

Portland, OR

Full-time

Hybrid

Mid Level

$48.91/hr - $72.88/hr

3+ years exp

Legacy Health is a healthcare organization focused on improving the well-being of others. They are seeking a Risk Manager to serve as a link between the Risk Management and Patient Relations teams, ensuring compliance with healthcare standards and promoting patient safety.

Hospital & Health Care

Responsibilities

Provide expertise in identifying, mitigating and controlling losses related to patient and visitor injury

Maintain compliance with specified regulatory requirements including mandatory and voluntary patient safety reporting

Promote patient safety

Partner with clinical personnel in managing adverse outcomes

Investigate incidents

Recognize, investigate and report potentially compensable events

Provide education, support and consultation to clinical personnel regarding clinical risk management issues and practices

Facilitate root cause analyses

Surveillance for and reporting events in compliance with LH policy and regulatory agency requirements

Support of the investigation of patient grievances

Real time risk management consultation

Qualification

Healthcare risk managementClinical experienceInvestigation skillsNegotiation skillsConflict resolutionPublic speakingCustomer serviceIndependent decision makingKeyboard skillsEffective communication

Required

Bachelor's degree required

Three to five years of experience in healthcare including behavioral health risk management or related field required

Clinical experience is required

Requires knowledge of and remains current in: healthcare risk management; healthcare standards of practice; LH policies and procedures; professional and general liability and liability insurance; and specified regulatory requirements for management of grievances and adverse events

Maintains and demonstrates skills in investigation, witness interviewing techniques, negotiation and conflict resolution

Manages critical situations in a professional, objective and effective manner

Able to make independent, real time decisions within the clinical risk management and patient safety scope of responsibility

Communicates effectively both orally and in written form

Able to engender trust among internal customers

Provides excellent customer service for internal and external customers

Works independently and establishes and reevaluates priorities daily

Meets deadlines

Keyboard skills and ability to navigate electronic systems applicable to job functions

Excellent public speaking skills and ability and willingness to train others about risk management