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EōS Fitness · 11 hours ago

Assistant Fitness Manager

Montclair: Fremont Ave /Moreno St

Full-time

Onsite

Entry, Mid Level

$20/hr - $22/hr

2+ years exp

EōS Fitness is a bold and motivating company dedicated to creating loyal fans and exercise practitioners. They are seeking a highly motivated and sales-driven leader to oversee the Personal Training team, conduct introductory workouts with new members, and drive personal training sales while fostering member relationships.

FitnessHealth CareTravel

Responsibilities

Hiring, training, scheduling, and supervising Personal Trainers

Manage the payroll process for personal trainers to ensure team members are paid correctly and in a timely manner

Ensure daily targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives

Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation

Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities

Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications

Provide constructive feedback to personal trainers on their performance, using clear and specific language to highlight areas of strength and areas for improvement

Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly

Conduct personalized welcome workouts for new members to evaluate their fitness needs and goals

Guide new members through their initial club experience, fostering a positive, supportive environment that promotes personal training sales, member retention and engagement

Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities

Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas

Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols

Qualification

Personal Training certificationSales experienceManagement experienceCustomer service experienceCommunication skillsRelationship buildingDetail orientationMS Office skillsFitness industry interestTime management

Required

2 years of management experience; fitness/personal training management is a plus!

2-3 years of customer service experience

1 year of sales experience

1 year of supervisory experience

Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors

Excellent relationship building and influencing skills with people at all levels and in all functions

Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills

Excellent MS Office skills

Must be available to work nights and weekends

Must successfully pass background check

Must have a valid Personal Training certification

CPR certification required within 30 days of hire

Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public

Ability to bend routinely and repetitively to lift more than 40 lbs

Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system