Klaviyo · 1 week ago
Lead AV Engineer
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
$136K/yr - $204K/yr
5+ years expKlaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. As the Lead AV Engineer, you will oversee the design, installation, and maintenance of AV equipment while leading a talented team of AV technicians to ensure high-quality audiovisual experiences across the organization.
AdvertisingAnalyticsE-CommerceMarketing AutomationSoftware
Responsibilities
You'll oversee the ticket queue related to collaboration technology, ensure that priority tickets are solved expediently, and provide coaching and guidance to more junior team members
You'll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo
You'll provide real-time support to remote and in-office Klaviyos by asking the right questions to dig into the root cause of the problem
Establish team standards and monitor objectives and key results (OKRs)
Identify recurring technical issues and eliminate manual processes through automation
Participate actively with documentation and write knowledge base articles, including editing and reviewing documentation created by junior team members
You'll support our conference rooms and unified communications technology on a Global scale
Qualification
Required
5+ years of experience in AV engineering, demonstrating a deep understanding of complex AV systems, design, and implementation
Proven experience leading and mentoring AV teams, overseeing project lifecycles, and ensuring the successful delivery of high-quality AV solutions
Extensive experience with audio consoles, video switchers, cameras, microphones, and related equipment, with a focus on advanced live events, live audio reinforcement, and broadcast-quality live TV production
Demonstrated ability to manage and lead complex AV projects and initiatives from conception to completion, including budget management and vendor coordination
Expert-level knowledge of Wirecast streaming software (or similar), Zoom, Neat, Jamboard, and other unified communications solutions, including the ability to troubleshoot and optimize for critical events
Strong experience with core technologies/applications such as Jamf Pro, Okta, 1Password, Google Workspace, and Atlassian Product Suite (Confluence/Jira), with an emphasis on how they integrate with AV systems
Familiarity with Robin, OfficeSpace, Envoy, or similar workplace management applications, and their role in optimizing AV resource allocation
Outstanding verbal and written communication skills, with a proven ability to explain complex technical concepts to non-technical stakeholders and to mentor junior AV engineers
A passionate and proactive approach to learning and implementing new AV technologies, with a track record of identifying and integrating innovative solutions
A strong aptitude for tackling challenging technical problems, designing creative solutions, and driving continuous improvement in AV infrastructure
In-depth knowledge of wired and wireless networking principles as they apply to sophisticated AV systems, including troubleshooting and optimization for performance
Ability to work from the Boston office at least 4 days per week as needed, providing principal-level on-site event support, including after-hours and on-call rotational support
Capable of handling freight shipments and moving equipment up to 50lbs, as required for AV deployments and events
Ability to travel as needed (>10% of the time) to support remote offices, major events, or new AV installations
You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient
Preferred
You've got experience with programming languages or scripting knowledge
You have experience with MDM/SSO strategy and support
You have wired and wireless networking knowledge
Benefits
Participation in the company’s annual cash bonus plan
Variable compensation (OTE) for sales and customer success roles
Equity
Sign-on payments
A comprehensive range of health, welfare, and wellbeing benefits based on eligibility
Company
Klaviyo
Klaviyo is an automation and email platform designed to help grow businesses.
1001-5000 employees
H1B Sponsorship
Klaviyo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (29)
2023 (24)
2022 (27)
2021 (21)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
ShopifySands Capital VenturesAccel
2025-08-13Post Ipo Secondary· $195.06M
2025-05-14Post Ipo Secondary· $372.95M
2023-09-20IPO
Leadership Team
Andrew Bialecki
CEO
Ed Hallen
Co-Founder, Chief Strategy Officer, Board Member
Recent News
Investing.com
2026-01-03
2025-12-17
Company data provided by crunchbase