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Greenway Automotive · 1 month ago

Greenway Ford - Experienced Receptionist

Orlando, FL

Full-time

Onsite

Mid Level

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving several states. The Receptionist at Greenway Ford plays a crucial role by answering calls, greeting visitors, and ensuring a welcoming atmosphere for customers.

AutomotiveCustomer ServiceFinanceTransportation

Responsibilities

Greet all customers in a warm, sincere and helpful manner

Answer dealership group phones and directs calls as necessary

Coordinates questions and issues with the appropriate department personnel

Provides administrative assistance as needed

Addresses customer concerns and issues or escalates them as needed

Performs other duties as assigned

Qualification

Customer serviceTelephone skillsCommunication skillsComputer skillsOrganizational skills

Required

High school diploma or GED

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Excellent telephone skills

Strong organizational and time management skills

Helpful attitude and friendly demeanor

Strong computer and internet skills, including Microsoft Office suite

Highly professional and dependable

Preferred

Previous customer service or related experience

Benefits

Paid vacation

Excellent advancement opportunities

Employee Purchase and Service Discounts

Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance

401 (k) Retirement Savings Plan

Team-oriented, professional and fun work environment

Company

Greenway Automotive

Greenway Automotive began with 1 Ford store in 1995, and has now grown to become the 5th Largest Privately Held Automotive Group in the US, and the 11th Largest Automotive Dealership Group Overall based on the 2017 Automotive News roundup of the Top 150 Dealership Groups in America.

Founded in 1995