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Empire Justice Center · 1 month ago

HOPP Anchor Partner Program Manager (Tech Svcs.)

Central Islip, NY

Full-time

Hybrid

Mid, Senior Level

$48K/yr - $69K/yr

5+ years exp

Empire Justice Center is a highly respected statewide legal services organization seeking a Homeowner Protection Program Anchor Partner Program Manager. This role involves overseeing HOPP grantee deliverables, providing training and technical assistance, and managing communications to enhance program visibility and impact.

LegalNon ProfitTraining

Growth Opportunities

Responsibilities

Travel to and work in the Central Islip, Long Island, or Rochester Telesca Center office is required to meet client and organizational needs

Manage grantee deliverables, including data collection and other reporting requirements as required by contracts or otherwise

Provide training and assistance to grantees regarding data reporting and outreach strategies to ensure grantees are meeting performance requirements

Develop, maintain, and update systems and processes for data collection, including those related to the maintenance and enhancement of our existing Salesforce infrastructure and processes

Manage training strategy and schedule for HOPP network

Manage the development of the HOPP newsletter and other communications to share information, enhance program productivity, and visibility

Compile, analyze, summarize, and report results of HOPP data collection

Maintain Empire Justice Center website’s HOPP webpage, portal, and other HOPP web-based systems

Responsible for the implementation of training, virtual and in-person, and providing technical assistance and support, including hosting, recording, and sharing training materials

Manage technology for funding campaigns and other initiatives

Administrative tasks, such as maintaining internal files, spreadsheets, and up-to-date grantee contact information

Some travel is required, approximately 5 days per year

Must demonstrate a high level of comfort and commitment to working with people from marginalized communities

Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management

Please note that all positions will supervise other practice group members if needed

Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization

Other duties as assigned by your supervisor and/or to meet the organization’s needs

Qualification

Data reportingSalesforceMicrosoft 365 SuiteTraining developmentCommunication skillsCommitment to marginalized communitiesTime managementOrganizational skillsCollaborationIndependent work

Required

Minimum of 5 years of related work experience

Proficiency in the use of Microsoft 365 Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly

Practice effective time management and demonstrate an ability to meet deadlines

Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials

Must demonstrate excellent skills in document and form creation, pulling reports, and word processing

Excellent grammar, spelling, and punctuation skills

Strong organizational skills and adept at managing multiple priorities

Experience working collaboratively and effectively with other team members

Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity

Experience in and commitment to working with marginalized communities