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Persistent Systems, LLC · 2 days ago

IT Support Engineer

New York, NY

Full-time

Onsite

Entry Level

$35/hr - $43/hr

2+ years exp

Persistent Systems, LLC is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. They are seeking an IT Support Engineer to provide administration and internal support for PCs, printers, servers, and phones, while also assisting end-users with software and hardware issues.

Computer

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide helpdesk support and resolve issues for end-users

Monitor and respond quickly and effectively to requests received through the IT helpdesk

Document and update internal technical procedures and How-To guides

Automate and manage Windows and Linux workstation setup and deployment for new employees including hardware and software

Experience with O365 user and workstation administration

Support the onboarding of new users

Maintain inventory of all equipment, software and software licenses

Assign users and computers to proper groups in Active Directory

Perform timely workstation hardware and software upgrades and maintenance releases as required

Qualification

Windows administrationLinux administrationHelpdesk supportMicrosoft Office SuiteBasic NetworkingVOIP knowledgeScripting experienceDesktop automationBasic server administrationSecurity clearance