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Chenega MIOS SBU · 7 hours ago

Junior PKI Administrator

St Louis, MO

Full-time

Onsite

Entry Level

2+ years exp

Chenega Military, Intelligence & Operations Support (MIOS) is a company that supports large-scale government operations by leveraging cutting-edge technology. The Junior PKI Administrator role involves providing customer support for Public Key Infrastructure (PKI) programs, including user validation, training, and policy management.

Defense & Space

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support to the agency’s efforts to manage and monitor Public Key Infrastructure (PKI) Programs

This support includes the following activities:

Serve as a PKI Registration Authority

Conduct face-to-face user validation

Provide training

Support development, maintenance, and management of policies

Maintain awareness of and competency with new and developing protocols, specifications, techniques, and standards

Coordinate and resolve Information Assurance-related trouble tickets in connection with PKI

Create installation and training documentation

Other duties as assigned

Qualification

Public Key InfrastructureServiceNowDoD 8140 CertificationIntelligence Community experienceCustomer service skillsMicrosoft Office proficiencyProblem-solving skillsInterpersonal skills

Required

High School Diploma or GED equivalent with 6+ years of relevant experience OR:

Associate's degree and 4+ years' experience OR:

Bachelor's degree and 2+ years' experience

Relevant experience in the following:

Operational experience with ServiceNow

Experience in the Intelligence Community

DoD 8140 (formerly 8570.01-M), IAT Level II: CCNA-Security; GICSP; GSEC; Security+ CE (within 6 months)

TS/SCI clearance with the ability to obtain a CI Poly clearance

Ability to work Shift hours. Shift will be identified upon hire

Ability to work independently and yet be effective within a team setting

Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment

Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others

Excellent skills in Microsoft Word, Excel, and other Office applications

Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues

Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired

Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it