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CareFirst BlueCross BlueShield · 2 weeks ago

Account Manager II (Remote)

United States

Full-time

Remote

Mid Level

$52K/yr - $84K/yr

3+ years exp

CareFirst BlueCross BlueShield is seeking an Account Manager II to join their Account Management Team. This role is vital in driving client success and business growth through strategic consulting and relationship management, ensuring exceptional value and satisfaction for clients.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Drive Growth & Engagement: Lead the charge in growing group enrollment by marketing directly to client associates. Plan and execute impactful communication and education strategies that resonate with diverse employee populations

Be a Trusted Advisor: Build and maintain strong, consultative relationships with senior-level decision-makers. Provide expert guidance on benefit design, renewal strategies, and implementation planning

Lead Client-Facing Initiatives: Independently conduct on-site and virtual meetings with employers and employees across multiple locations. Travel in and out of the state to deliver high-touch service and ensure client satisfaction

Solve Complex Challenges: Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions

Deliver Strategic Value: Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations

Ensure Compliance & Insight: Stay ahead of regulatory changes and industry trends. Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws

Qualification

Current healthLife licenseEmployee benefits expertiseMicrosoft WordMicrosoft ExcelManage prioritiesExceptional communication skillsProblem-solving abilitiesOrganizational abilitiesPresentation skills

Required

CANDIDATES MUST LIVE IN THE MD, DC, NORTHEN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS

CURRENT HEALTH AND LIFE LICENSE IS REQUIRED

Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

3 years experience in sales, sales support, implementation, benefit administration or Account Management

Exceptional communication and presentation skills

Strong problem-solving and organizational abilities

Proficiency in Microsoft Word and Excel; PowerPoint a plus

Deep understanding of employee benefits and insurance regulations

Ability to manage multiple priorities and deliver outstanding service under pressure

Current health and life license for the jurisdictions of Maryland, DC, and Virginia Upon Hire Required

Approximately 10% travel year-round (local and national)

Up to 40% travel during Q4 to support peak enrollment season

Must be eligible to work in the U.S. without Sponsorship