Rapid7 · 1 month ago
Senior Cybersecurity Advisor
United States
Full-time
Remote
Senior Level
5+ years expRapid7 is a company focused on creating a secure digital world for its customers and communities. The Senior Cybersecurity Advisor will act as a trusted advocate for customers, leveraging technical knowledge to guide them in using security products and enhancing their security programs.
AnalyticsCyber SecurityEnterprise SoftwareNetwork SecurityRisk Management
Responsibilities
Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's Managed Services and Rapid7's Support team when needed
Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers
Review and generate high-quality accurate and contextual customer deliverables for complex technical accounts
Acts as an expert in industry attack trends and defenses, advising clients on best practices and strategic solutions
Drive customer optimization and usage through an expert understanding of Rapid7 products
Develop and maintain strong, long-lasting advisory relationships with key stakeholders, including technical teams, project managers, and C-level executives on complex accounts
Operate as the escalation point for junior advisors, driving the revitalization of customer health and satisfaction on escalated accounts
Guide clients through findings and provide subject matter expertise for response activities
Provide expertise in technology deployment and client onboarding processes
Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap
Teach and mentor junior team members on technical concepts and service delivery best practices
Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base
Anticipate potential risks and challenges in customer relationships and work proactively to address them before they escalate
Qualification
Required
Bachelors Degree in Information Technology, or two or more years of related experience
5-6 years of experience in Information Security Consulting or related discipline
Industry-related certifications i.e. A+, Network+, Sec+, Cloud+, CCSP, etc
Outstanding written and verbal skills in Japanese and English
Exceptional interpersonal and communication skills
Ability to collaborate with cross-functional teams to drive impact and positive customer outcomes
Adaptability and capability to navigate change and ambiguity
Prior technology deployment and configuration experience
Significant experience with security frameworks and concepts
Excellent project management and prioritization abilities
Significant experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense
Mastery of technical concepts and experience advising customers on how to best use and adopt the platform for faster Return on Investment (ROI)
Accountability for outcomes and meeting commitments that deliver value for customers
Problem-solving mentality with the ability to navigate complex situations independently
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success
Company
Rapid7
Rapid7 is a cybersecurity company that helps organizations detect and respond to security threats effectively.
1001-5000 employees
H1B Sponsorship
Rapid7 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (7)
2022 (17)
2021 (11)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$350.5MKey Investors
Bain Capital Ventures
2024-06-26Post Ipo Equity
2023-09-07Grant· $1.5M
2023-09-06Post Ipo Debt· $260M
Leadership Team
Corey Thomas
Chief Executive Officer
Raj Samani
SVP, Chief Scientist
Recent News
2026-01-09
2025-12-10
Company data provided by crunchbase