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UPS · 3 months ago

The UPS Store Customer Service Sales Associate

Lenexa, KS

Full-time

Onsite

New Grad, Entry Level

UPS is a leading logistics company, and they are seeking a Customer Service Sales Associate to deliver world-class customer service. The role involves assisting retail customers with their shipping needs, providing information on products and services, and maintaining a clean and organized workspace.

LogisticsMessagingTransportation

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiry

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

Qualification

Customer serviceRetail sales experienceComputer skillsMicrosoft OfficeAdobe SuitesPhone skillsVerbal communicationWritten communicationMulti-taskingReliableFast learnerProfessional appearance