First Financial Bank Texas · 2 months ago
Retail Supervisor
Burleson
Full-time
Onsite
Senior Level
6+ years expFirst Financial Bank Texas is a growing organization that values development and innovation. The Retail Supervisor is responsible for overseeing retail operations, training staff, and enhancing the bank's sales culture while ensuring compliance with policies.
BankingCreditFinancial Services
Responsibilities
Responsible for the fulfillment of all Bank policies and regulations as they apply to the Retail Operations Division, specifically Tellers, Safe Deposit and New Accounts
Responsible for the overall training of lobby and/or motor-bank personnel to assure friendly, eager, professional, and capable customer service
Responsible for positively motivating and ensuring that the sales culture of the bank will be enhanced by all retail personnel
Daily contact with customers, potential customers, officers, and employees
General supervision of all Office Retail Operations, i.e., New Accounts, Certificates of Deposit, Tellers, Collections, Safe Deposit, Bookkeeping inquiries, and Customer Service
Incumbent is expected to hire, track, and coach, counsel, and support retail staff in all phases of sales, customer service and work detail
Incumbent may be assigned to the officer call program
Actively participate in the sales and service culture, support the values of the organization, and follow established Bank policies and procedures
Periodic travel to Abilene or other Bank Regions for training is required
Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation
Qualification
Required
Six years of retail banking experience, two of which must be in management, either in banking or another retail environment is required
Basic math proficiency and aptitude
Demonstrated academic record of achievement in social and leadership skills
Demonstrate aptitude to handle sensitive operational transaction and customer relationships
Professional appearance & demeanor
Demonstrate strong social skills
Excellent communication skills & a self-starter mentality
Ability to adjust to flexible hours and ability to sell products and services
Will supervise staff of at least five employees and daily operations
Must be able to work flexible hours and/or extended hours as business requires
Periodic travel to Abilene or other Bank Regions for training is required
Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation
Preferred
A four-year college degree in business/finance is a competitive advantage
Thorough knowledge of negotiable instruments is strongly desired
Company
First Financial Bank Texas
First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.
1001-5000 employees
H1B Sponsorship
First Financial Bank Texas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Scott Dueser
Chairman, President & CEO
J. Kyle McVey
SVP, Chief Accounting Officer
Recent News
2025-11-07
Company data provided by crunchbase