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USAJOBS · 1 month ago

STRATEGIC COMMUNICATIONS SPECIALIST

Washington, District of Columbia, USA

Full-time

Hybrid

Mid, Senior Level

$101K/yr - $157K/yr

1+ years exp

USAJOBS is a platform under the Department of Homeland Security, specifically within U.S. Customs and Border Protection's Office of Public Affairs. They are seeking a Strategic Communications Specialist to provide leadership and assist in developing communication materials and strategies to improve stakeholder engagement.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Planning, researching, writing, and editing internal and external communications to inform stakeholders about OPA and CBP operations, programs, priorities, and initiatives, including: creating various communications products such as talking points, fact sheets, reports, official statements, press releases, and presentations

Providing communications-oriented recommendations for technical documents such as memorandum, policy directives, and legislative text, and prepare talking points and anticipated Q&A for senior leadership to address stakeholders' concerns in external engagement forums

Conducting quantitative and qualitative analysis of policy and program issues to ensure accurate and tactful communication in OPA and CBP correspondence, and develop written communications products, including briefing materials and responses to information requests, while preparing OPA and CBP speakers for in-person engagements

Analyzing organizational-specific policy issues to anticipate communication needs and potential stakeholder reactions, including those from congressional, media, non-governmental, state, local, tribal, and other communities, and identify changing policies and laws to assess their impact on OPA, CBP, or stakeholder initiatives, determining the best communication strategies for these requirements and operational impacts, while supporting leadership by identifying and executing communication requirements for novel, complex, and controversial operational, programmatic, and policy-related issues

Qualification

Strategic communicationStakeholder engagementQuantitative analysisQualitative analysisIntegrity/HonestyCustomer serviceInterpersonal skillsAttention to detailFlexibility

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/28/2025

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Reviewing final written communications products, including briefing materials and responses to requests for information, and in person preparation for speakers

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Planning, researching, writing, and editing internal and external communications products to keep stakeholders informed about OPA and CBP operations, programs, priorities, and initiatives

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/28/2025