Technician, Home Services I jobs in United States
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C Spire · 1 month ago

Technician, Home Services I

C Spire is dedicated to improving lives through technology and is seeking a Technician for Home Services to deliver exceptional connectivity solutions to residential customers. The role involves installing and servicing IPTV, high-speed data, and home automation systems while troubleshooting advanced home networks to ensure customer satisfaction.

Information TechnologyInternetMobileVoIP
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H1B Sponsor Likelynote

Responsibilities

Install and service IPTV, high-speed data, and voice services in residential environments
Work with wireless video equipment, run and pull cables, and provision equipment according to codes and standards
Install and service home security and automation systems, adhering to licensing and safety requirements
Splice fiber connectors; use OTDR, light meters, and other fiber diagnostic tools
Troubleshoot hardware and software issues; adjust or replace inoperative equipment and test for performance
Conduct customer premise surveys, recommend equipment placement, and manage scheduling impacts
Wire CAT6 and/or fiber optic drops inside customer homes as directed
Demonstrate systems to clients and secure training sign-off
Configure both wired and wireless networks and devices
Maintain company tools and assets, reporting any defective materials or inaccurate job information
Clean up work areas post-installation and patch drill holes
Work shift rotations including Saturdays; be available for after-hours and weekend on-call duty
Perform additional duties as assigned

Qualification

IPTV installationFiber splicingHome automation systemsWireless technologyCustomer serviceCommunication skillsInterpersonal skills

Required

High School Diploma or equivalent
Good oral and written communication skills
Strong interpersonal skills and customer service mindset

Preferred

Experience with IPTV, cable TV, and/or home automation/security systems
Experience in fiber splicing, wireline phone service, wireless routers, and wireless technology

Benefits

Blue Cross Blue Shield Health Insurance
Tuition Assistance Programs
Complimentary Wireless Service & Device
401k Match
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Tailored learning paths for every position

Company

Advanced Technology Company

H1B Sponsorship

C Spire has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
$26.2M
Key Investors
National Telecommunications and Information Administration
2023-08-15Grant· $26.2M

Leadership Team

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Jennifer Anderson
SVP, Marketing
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Company data provided by crunchbase