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Greenway Automotive · 1 month ago

Greenway Ford - Mobile Service Technician

Orlando, FL

Full-time

Onsite

Mid Level

Greenway Automotive is a prominent automotive dealership and service center seeking a skilled Mobile Service Technician. In this role, you will provide exceptional service by performing maintenance and repairs on Ford vehicles at customers' locations, ensuring high-quality standards and customer satisfaction.

AutomotiveCustomer ServiceFinanceTransportation

Responsibilities

On-Site Service: Travel to customers' locations to perform scheduled maintenance, inspections, and repairs on Ford vehicles. Utilize mobile service equipment and tools to ensure efficient and high-quality service

Diagnostic and Repair Skills: Diagnose and repair mechanical and electrical issues in accordance with Ford specifications and guidelines. Perform routine maintenance tasks and inspections

Guest Interaction: Interact with guest in a professional and courteous manner, addressing their concerns and providing clear explanations of service performed

Documentation: Accurately document all services performed, including parts used and time spent on each job. Maintain detailed records of vehicle inspections, diagnostics, and repairs

Quality Assurance: Ensure all work meets high-quality standards and complies with manufacturer and dealership guidelines. Conduct post-service inspections to verify the effectiveness of repairs

Qualification

Mobile Service TechnicianAutomotive diagnosticsFord vehicle expertiseASE certificationCustomer service skillsTeam collaborationSelf-motivatedAdaptability

Required

Proven experience as a Mobile Service Technician or a similar role

Strong technical skills in diagnosing and repairing automotive issues, with a focus on Ford vehicles

Excellent customer service and communication skills

Ability to interact professionally with customers and address their automotive concerns

Ability to work independently and efficiently manage time and resources

Proactive approach to problem-solving and service delivery

Collaborate effectively with other service technicians, advisors, and dealership staff to ensure seamless service operations

Ability to adapt to changing schedules and work environments

Valid driver's license with a clean driving record

Preferred

Automotive Service Excellence (ASE) certification and/or Ford certifications are a plus

Benefits

Health, dental, and vision insurance options.

401(k) retirement savings plan.

Opportunities for career growth and advancement.

Employee discounts on products and services.

Company

Greenway Automotive

Greenway Automotive began with 1 Ford store in 1995, and has now grown to become the 5th Largest Privately Held Automotive Group in the US, and the 11th Largest Automotive Dealership Group Overall based on the 2017 Automotive News roundup of the Top 150 Dealership Groups in America.

Founded in 1995