Closet Factory · 3 months ago
Service Coordinator/Customer Service Representative
Bethel, CT
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrCloset Factory is a dedicated company seeking to enhance its customer service team in Fairfield County. The role involves being the face of the company, managing customer interactions, and ensuring efficient communication and scheduling.
Home DecorInterior Design
Responsibilities
Answering phone calls/collecting payments
Maintaining customer database and input of information into computer
Effectively collaborating across departments to ensure all internal and external customer needs are met
Working with Customers professionally on all inquiries
Building strong working relationships with customers
Qualification
Required
Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers
Obsessive focus on timelines, deliverables and client satisfaction
Enthusiastic about learning new skills and software systems
Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat
Benefits
Health insurance
Paid time off
401K
Bonus Pay
Holiday Pay
Company
Closet Factory
Closet Factory designs and installs custom closets.
Founded in 1983
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Doug Lestikow, CVA
CEO
John La Barbera
CEO
Recent News
2024-02-16
Knoxville City View
2024-02-16
Company data provided by crunchbase