Neurocrine Biosciences · 8 hours ago
Field Operations Manager, Veeva CRM
San Diego, CA
Full-time
Onsite
Senior Level
$133K/yr - $182K/yr
6+ years expNeurocrine Biosciences is a leading neuroscience-focused biopharmaceutical company dedicated to discovering and developing life-changing treatments. The Field Operations Manager will be responsible for operational support of the company's CRM application, managing updates to the CRM platform, and collaborating with various teams to enhance productivity and compliance.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Serve as business expert for the INGREZZA field sales team and internal teams regarding Neurocrine’s CRM platform (Veeva CRM/Veeva Vault CRM) and related data
Ensure that configuration changes in Veeva and related systems adhere to Neurocrine’s compliance policy
Pro-actively identify and recommend updates/changes to optimize Veeva systems
Participate in the Sales Operations/Systems field user team discussions to collect input on current tools/reports and apply feedback to future solutions
Gather and document requirements for new features/functionality including documenting via change requests
Create and execute test scripts for new features/functionality
Investigate, respond, and resolve data inquiries from Veeva system users
Provide training and/or backup assistance as needed to Veeva user and any related systems, including developing training material when needed
Build, manage, and maintain relationships with key vendors which work on and/or integrates with Veeva or related Veeva systems
Manage all aspects of users’ security and licenses within the Veeva systems such as profiles, roles, permissions, and sharing rules
Keep up with the latest news or potential updates from Veeva in order to prepare for major platform updates
Communicate upcoming changes or updates to effective parties in advance of the changes. Communicate systems issues and provide status updates to effected parties
Provide ad-hoc reporting, as requested, on activity level data in Veeva and related systems. These reports may include, but are not limited to, speaker programs, calls and adhoc field initiatives
Ensure all aspects of assigned areas are aligned to the needs of the users and the overall corporate direction/strategy/goals
Other duties as assigned
Qualification
Required
Bachelor's degree in computer science, marketing, business administration or related field and 6+ years relevant sales / CRM systems administration, with significant years experience with Veeva/Saleforce.com, sales analytics and operations experience within the biotechnology/pharmaceutical industry
MBA or equivalent preferred and 4+ years of similar experience noted above
Veeva certified administrator strongly preferred
Familiarity with database architecture and backend of commercial systems
Extensive knowledge of Veeva/Salesforce.com and related systems (such as Veeva Vault)
Demonstrated initiative to identify problems, issues, and symptoms within the assigned area of responsibility
Ability to apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, and translation of solutions to business value
Ability to work both independently and cross functionally as part of a team
Ability to manage vendors of biopharma commercial systems and sales force analytics capabilities
Demonstrated ability to manage multiple projects simultaneously
Able to flourish in a fluid, entrepreneurial company environment
Ability to lead projects effectively with multiple departments/stakeholders in a pharmaceutical company
Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
Works to improve tools and processes within functional area
Developing reputation inside the company as it relates to area of expertise
Ability to work as part of and lead multiple teams
Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
Excellent computer skills
Excellent communications, problem-solving, analytical thinking skills
Sees broader picture, impact on multiple departments/divisions
Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
Excellent project management skills
Benefits
Annual bonus with a target of 30% of the earned base salary
Eligibility to participate in our equity based long term incentive program
Retirement savings plan (with company match)
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans
Company
Neurocrine Biosciences
Neurocrine Biosciences engages in the discovery and development of drugs for the treatment of neurological and endocrine-related diseases.
1001-5000 employees
H1B Sponsorship
Neurocrine Biosciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (8)
2022 (2)
2021 (5)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$260MKey Investors
Venrock
2015-02-19Post Ipo Equity· $250M
2009-12-17Post Ipo Equity· $10M
1996-05-31IPO
Leadership Team
Matt Abernethy
Chief Financial Officer
D
Dimitri Grigoriadis
VP, Research
Recent News
2025-12-24
Company data provided by crunchbase