CTDI · 1 day ago
Technical Program Manager
West Chester, PA
Full-time
Onsite
Senior Level
5+ years expCTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers. The Technical Program Manager is responsible for managing key customer programs, including customer communication, strategic thinking, project delivery, and collaboration with operational and development teams to ensure program success.
Telecommunications
No H1B
Responsibilities
Act as primary point of contact for the customer on software development for business initiatives
Work with the CTDI Software Managers and development teams to understand the system flows and inter-dependencies of multiple customer interfacing software platforms
Gather business requirements from the customer and communicate them to the CTDI Software Management teams
Manage project performance, key deliverables and timelines to customer requirements and expectations
Resolve customer issues in a timely manner via a customer-defined escalation process and coordination of internal resources
Conduct regular meetings with Operations/Business managers to ensure customer needs and timelines are achieved
Provide creative thinking for process and systemic improvements to the program
Qualification
Required
Excellent organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
Strong analytical, problem solving, and decision-making skills
Demonstrated ability to communicate effectively to multiple levels of management – able to build solid relationships
Required to lead in-depth, interactive and detailed conversations/meetings with the customer and internal stakeholders
Have the ability to work independently and as part of a team
Ability to create SQL queries and perform Data Mining
Proficiency in MSOffice (Word, Excel, Power Point, and Project), report preparation and data analysis
Demonstrated ability to lead by example and effectively work in a team environment
Ability to manage multiple concurrent objectives, projects, or activities
5-7+ years Program, Project, or Operations Management experience in a fast-paced technical environment
Strong business acumen and analytical thinking
B.S. Degree in Engineering, Business, Information Technology, Project Management, Supply Chain or related discipline
United States (Required)
Must be 18 years of age
Monday (Required)
Tuesday (Required)
Wednesday (Required)
Thursday (Required)
Friday (Required)
Preferred
Technical/System background preferred with SDLC Program Management experience
2+ years' experience within a high volume supply chain/distribution operations and logistics environment preferred
Experience in the telecommunications, cable industries or supply chain is highly desired
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement
Company
CTDI
CTDI offers a full range of one-stop services to companies in the telecommunications industry throughout the world.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Leo Parsons
President & CEO
Nick Russo
Chief of Staff, CEO Office
Recent News
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