DELTA |v| Forensic Engineering · 2 months ago
Client Engagement Associate
Denver, CO
Full-time
Onsite
Entry Level
1+ years expDELTA |v| Forensic Engineering is a leader in motor vehicle analysis and accident reconstruction in the United States. The Client Engagement Associate plays a critical role in managing case logistics and ensuring exceptional service to clients in the legal, insurance, and transportation industries.
Digital MediaInformation ServicesService Industry
Responsibilities
Serve as a primary point of contact for local clients, providing prompt, professional communication
Schedule cases and coordinate engineer calendars, travel, and case logistics
Maintain accurate project records using internal project management software
Process and manage physical evidence and assist in maintaining field and office equipment
Support case intake, conflict checks, documentation, and closing procedures
Routinely monitor project status to ensure milestones and deadlines are met
Collaborate with the Corporate Development team on strategic client outreach
Partner with the Corporate Operations Manager on local office and facilities management
Participate in the company’s rotating on-call schedule, serving approximately five weeks per year to ensure after-hours responsiveness and support for rapid-response cases
Perform administrative and operational support duties as needed
Qualification
Required
Bachelor's Degree required
1–2 years of professional experience in administration, client service, operations, or project coordination
Excellent written and verbal communication skills; able to represent the company professionally with clients and engineers
Strong organizational abilities and attention to detail
Capable of handling unfamiliar or complex scenarios with sound judgment and problem-solving
Proficient with tools like Outlook, Microsoft Office, and other business platforms (training on internal systems provided)
Comfortable working independently in a fast-paced, collaborative environment
Demonstrates ownership and accountability in assigned responsibilities
Preferred
Calm, confident, and client-focused in communication
Able to manage competing priorities while maintaining quality and accuracy
Intuitive in routing information or decisions to the right team members
Trusted by colleagues and clients for your consistency and follow-through
Proactive, reliable, and eager to contribute to a high-performing team
Benefits
Immediate access to medical insurance and 401K with company match
Generous paid time off and holiday schedule
Ongoing professional development and internal growth opportunities
A strong commitment to employee well-being and work-life balance
Company
DELTA |v| Forensic Engineering
Vehicle collisions are stressful. But getting answers doesn’t have to be.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brian K. Anders
Founder/CEO
Kristin Keen
Chief Professional Services Officer
Recent News
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