L&N Federal Credit Union · 1 month ago
Member Service Representative/Teller- Full-Time - Louisville, KY
L&N Federal Credit Union is seeking a Member Service Representative/Teller who will assist members with their financial transactions and provide financial solutions to member concerns. The role involves managing branch vaults, conducting transactions, and connecting members with the appropriate services.
BankingFinancial ServicesLending
Responsibilities
Receive and process member financial transactions, including deposits, withdrawals, and loan payments; sell money orders and travelers checks to members; transfer amounts from member accounts as directed
Inspect and approve for deposit or cash all checks in the amount of $1000 or more, following established guidelines for check approval
Welcome members and provides routine information concerning services and directs members to appropriate departments for specific information and services
Assist in the training of new employees in office or branch procedures. Assist in closing procedures at night
Cross-sell credit union services
Answer department or branch phones promptly
Balance cash drawer and conduct daily transactions. Perform routine cash drawer checks
Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as assigned by supervisors
Practice confidentiality where indicated in employee matters and credit union operations
Responsible for managing branch vaults – including balancing vault, buying cash from other tellers, entering vault totals, buying cash for vault etc
Responsible for the Ceto report daily
Open new member share and share draft accounts following established Credit Union guidelines. Assist members in the balancing of accounts
Qualification
Required
A high school education or GED required
7 months – 1 year of similar or related experience required