Integral Federal, Inc. · 4 months ago
Senior Application Support Engineer
Annapolis Junction, MD
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expIntegral Federal is looking to hire a Senior Application Support Engineer to support the Transportation Security Administration (TSA) Performance Engineering Analytics (PEA) program. The role involves managing and optimizing the data science and analytics environment, collaborating with users, and ensuring the effective operation of various data science tools and applications.
ConsultingInformation TechnologyLegalRoboticsSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support the administration and operations management for on-premises and cloud data science and data analytics environment
Collaborate with user community of the data science & analytics environment to assist with environment usage and identify opportunities for improvements
Support the administration of the data science notebook environment (e.g., Zeppelin)
Support the administration of the ETL environment (e.g. IBM Informatica)
Support the administration of the visualization environment (e.g. Microsoft Power BI Server)
Support the administration of the R/Python environment to include the data science packages
Support the administration of the data science tools on the desktops (e.g. Programming IDEs, SQL editors, desktop clients for the tools above)
Independently install, customize and integrate commercial software packages
Integrate and deploy data science applications with the TSA program infrastructure and platforms
Ensure regular application maintenance is performed and conduct post maintenance testing to ensure applications are working correctly - includes planning, coordination and communication activities
Responding to reported incidents for the data science environment and maintaining incidents and production support in the ticketing system and/or via Agile stories (work items)
Respond to security tickets for the data science applications and ensure security ticket response is tracked via Agile stories (work items)
Facilitate root cause analysis (RCA) of system issues
Support the optimization of the data science application environment and identify areas to improve system performance and availability
Complete security tickets by gathering evidence/artifacts, submitting evidence to the program security department, and closing the associated tickets or Agile stories
Qualification
Required
10+ years' experience and a Bachelor's degree
Experience with environments and tools listed below
On-premises and Cloud database, data science and data analytics environments
Administration experience with IBM Integrated Analytics System, IBM Sailfish (formerly Netezza; hardware accelerated database appliance), AWS Redshift or similar products
Expertise with query troubleshooting and optimization to include analyzing optimization plans, debugging stored procedures, and analyzing table structures
Skills in troubleshooting connections to a database or database appliance
Notebook environment
Administration experience with Apache Zeppelin or similar web-based notebook collaboration environment (e.g. JupyterLabs)
Skills in setting up connections and interpreters to local file systems, external file systems, external databases, and programming languages such as Java, SQL, Python, and R
Experience with performance troubleshooting of Python and R code in a notebook or data science toolkit environment
ETL Environment
Administration experience with Informatica or similar ETL tools
Experience with performance troubleshooting of ETL issues
Familiarity with web application support for the ETL tools
Visualization environment
Administration experience with Microsoft Power BI Report server or similar business intelligence tool
Experience with performance troubleshooting the reporting infrastructure
Familiarity with web application support and desktop support for visualization tools
Python/R environment
Experience with package maintenance and dependency checks for languages such as R and Python
Experience with deploying packages to Windows desktops, Windows Servers, and RHEL servers from external sources such as Pypi.org and cran
Experience with resolving dependency issues for R and Python
Desktop tools
Experience maintaining and upgrading tools in a Windows desktop environment
Certificate maintenance
Experience with updating server and application certificate key stores in a RHEL or similar environment
Preferred
Experience working in TSA mission or DHS environment
Experience working in data science and data analytics environments
Experience working in Agile environments
AWS Cloud migration experience
Experience with RHEL8, Elasticsearch/Kibana and AWS Cloud products (including Redshift, Glue)
Systems engineering background and/or skills
Master of Science degree
Benefits
Paid parental leave
Immediate vesting in our 401(k)
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program
Company
Integral Federal, Inc.
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver transformative solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Wilkinson
President & Chief Executive Officer, Board Director
Manuel E. Mendez
Chief Financial Officer
Company data provided by crunchbase