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Divurgent · 3 weeks ago

Sales Director, Client Service West/PNW Territory

United States

Full-time

Remote

Lead/Staff, Director/Executive

3+ years exp

Divurgent is a solutions provider focused on healthcare consulting, aiming to redefine the industry through innovative solutions. The Sales Director will be responsible for new business development, expanding existing contracts, and achieving sales quotas within the West/PNW territory, while building strong relationships with clients and stakeholders.

ConsultingHealth CareInformation TechnologyLegal

No H1B

Responsibilities

Responsible for new business development and expanding existing contracts within an assigned territory, client or practice

Responsible for achieving or exceeding defined sales quota on a quarterly and annual basis

Responsible for new business development and expanding existing contracts with a target quota of $3M, a minimum quota of $2.5M and additional revenue impact via broader team selling

Responsible for the execution of the entire client development cycle

Focus 80% on hunting new logos and expanding business within new accounts

Dedicate 20% to farming existing accounts and nurturing relationships with current buyers

Attend client-facing events, including dinners, lunches, networking and sporting events

Align closely with C-suite stakeholders on projects, acquisitions/divestitures, budgets, and key objectives

Build strong, collaborative relationships with prospect and clients

Drive proactive business development through strategic territory management

Maintain a professional presence at all times, including appearance, communication, and representation of the company

Manage and grow a portfolio of existing clients, ensuring satisfaction and long-term success

Act as the primary point of contact for client inquiries, providing timely and effective solutions

Conduct regular client check-ins to understand evolving needs and uncover upsell or cross-sell opportunities

Develop and maintain strong relationships with key decision-makers to foster loyalty and retention

Monitor client health metrics and proactively address risks to renewals or expansion opportunities

Utilize Salesforce CRM effectively for pipeline and forecast development and tracking

Initiates contact with appropriate client representatives in assigned target territory or practice to build relationships and Divurgent brand awareness

Executes face to face meetings with targets to introduce Divurgent services and identify current and future needs

Effectively communicates client needs and solutions in a manner which is understandable to the client

Coordinates the RFP response process with all relevant internal stakeholders

Directs pre-engagement meetings to develop project scope, deliverables, and plan

Works with Sales and Delivery leaders to scope engagements, develop work programs and fee estimates, and propose on consulting engagements

Partners with recruiting team to identify exceptional resources and match them with client opportunities

Serves as liaison between Divurgent and the clients for up-to-date condition on costs and assistance

Performs ongoing client follow up, including project tracking and documentation

Utilizes Divurgent’s customer relationship management (CRM) system as required

Maintains 100% client satisfaction

Maintains professionalism, diplomacy, understanding, and courtesy to represent the organization in a good reputation

Effectively joins conventions and industry events to build Divurgent brand awareness within assigned territory or practice

Maintain strong performance across key metrics to ensure ongoing success at Divurgent

Consistently achieve annual revenue quota as defined by leadership

Meet or exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs)

Accurately document and track all activities in accordance with established company policies and CRM best practices

Adhere to all company policies, procedures, and compliance standards

Qualification

Healthcare IT experienceSales developmentClient relationship managementSalesforce CRMNetworking skillsTeam collaborationCommunication skillsProblem-solving skills

Required

Must have a Minimum Of 3 Year HIT Experience

Must be US Based

Must be willing to travel to client sites and events as needed