MongoDB · 8 hours ago
Technical Enablement Manager
Colorado, United States
Full-time
Onsite
Mid, Senior Level
$76K/yr - $149K/yr
3+ years expMongoDB is a company built for change, empowering customers and employees to innovate rapidly. The Technical Enablement Manager will lead the strategy and execution of technical enablement programs for Customer Success Managers, ensuring they are well-prepared to engage with customers effectively as the company's offerings evolve.
Cloud ComputingDatabaseOpen SourceSaaSSoftware
Responsibilities
Strategize with leaders across Product, Engineering, Sales, and PMM to identify and prioritize technical enablement workstreams
Set and manage priorities for technical enablement independently, while contributing to broader enablement planning
Technically upskill the CS team on MongoDB's product portfolio through the optimization of existing content and the creation of novel enablement materials, including technical content for new hire onboarding
Anticipate blockers in technical readiness and translate field insights into solutions
Maintain and evolve technical resources, work cross-functionally to plan/coordinate deliverables from Product/PMM on upcoming releases, proactively showcasing new products and capabilities to CSMs
Spearhead the rollout and implementation of comprehensive enablement programs and communications to empower our team with the latest advancements in our product portfolio
Architect product certification frameworks, elevating our team's expertise in MongoDB's solutions
Drive a culture of performance excellence by aligning projects with tangible Key Performance Indicators (KPIs), ensuring measurable impact and sustained success
Qualification
Required
3–5+ years directly designing and delivering technical enablement programs, with a preference for 3+ years of prior experience in a Technical Customer-Facing Role
Demonstrated ability to assimilate complex concepts and clearly articulate business value to a diverse audience
Excellent facilitation, communication, and presentation skills across both technical and non-technical audiences
Ability to adapt to a fast-paced environment and a continuously evolving product
Demonstrated success in cross-functional collaboration with Product, Engineering, Sales, and PMM teams
Proven ability to create and scale certification programs or structured technical readiness pathways
Strong technical fluency in cloud database and SaaS infrastructure, with deep understanding of MongoDB's data platform and ecosystem; able to translate complex technical concepts into clear, scalable enablement programs that drive field readiness and customer impact
Strong project management and stakeholder alignment skills — able to lead cross-functional initiatives independently
Data-driven mindset, strong analytical skills with experience measuring training effectiveness and linking enablement programs to field outcomes
Strategic problem solver: anticipates challenges in technical adoption and builds proactive solutions
Benefits
Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings
Company
MongoDB
MongoDB is a next-generation database that helps businesses transform their industries by harnessing the power of data.
5001-10000 employees
H1B Sponsorship
MongoDB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (154)
2023 (134)
2022 (80)
2021 (51)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$311MKey Investors
SalesforceEquityZenT. Rowe Price
2024-11-14Post Ipo Equity
2024-10-16Post Ipo Debt
2018-03-06Post Ipo Equity
Leadership Team
Jim Scharf
Chief Technology Officer
Ronnen Miller
SVP, Global Technical Services
Recent News
2025-12-15
2025-12-10
Company data provided by crunchbase