Aristocrat ยท 21 hours ago
Director, Business Engagement - CRM Sales/Services
Aristocrat is a world leader in gaming content and technology, and they are seeking a Business Engagement Director who will manage the global CRM and Supply Chain technology portfolio. This role involves partnering with senior stakeholders to ensure technology solutions deliver business value and leveraging expertise in various value streams and technologies.
Gambling & Casinos
Responsibilities
Partner with business leadership to plan new joint initiatives, evaluate proposals, and develop creative solutions where high levels of complexity and uncertainty exist
Deliver high-impact executive-level presentations on project, portfolio, and roadmap status
Manage the quarterly, Fiscal Year, and Multi-Year Roadmaps in a constantly changing environment. Handle growing demand using risk profiles, benefit statements, strategic alignment, and capacity/demand planning
Drive effective portfolio management including regular operations reviews and steering committees
Improve value delivered by developing and maintaining IT Product Backlogs, ensuring they remain aligned with customer and partner needs
Qualification
Required
10+ years of IT and business leadership experience with a focus on Sales, Marketing, and Services CRM & Supply Chain functions
Proven expertise in business architecture and consultative collaborator engagement
Strong interpersonal skills, able to deal with ambiguity, and remain effective and positive under pressure
Strong knowledge of Salesforce and related CRM technologies
Demonstrated ability to manage end-to-end value streams and influence executive collaborators
Skilled at portfolio governance, roadmap creation, and value realization tracking
Strong ability in the development of Business Cases
Preferred
Bachelor's degree or Master's degree or equivalent experience preferred in computer science, project management, engineering, or a related project management undergraduate course of study; an advanced degree or equivalent experience is preferred
Benefits
Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching
Company
Aristocrat
Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games.