The Salvation Army USA Eastern Territory · 2 months ago
Executive Director EastView Independent Senior Living Residence
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expThe Salvation Army USA Eastern Territory is seeking an Executive Director for their Active Adult Living Facility in East Harlem, NY. The Executive Director will provide leadership and strategic oversight, ensuring the facility operates efficiently and compassionately while managing marketing, occupancy, operations, and resident services.
Non-profit Organization Management
Responsibilities
Provide overall leadership and direction for the facility in accordance with The Salvation Army’s mission, policies, and strategic goals
Supervise the Director of Operations, who in turn oversees administrative and support staff, ensuring effective communication, accountability, and alignment with organizational objectives
Develop, implement, and monitor annual operating budgets in collaboration with divisional leadership
Ensure compliance with all applicable federal, state, and local regulations
Represent the facility to community partners, funders, and local agencies to enhance visibility and collaboration
Develop and execute marketing strategies to maintain optimal occupancy levels
Build and sustain referral networks with hospitals, community organizations, senior service agencies, and local churches
Oversee resident intake and move-in processes to ensure a welcoming experience
Track occupancy data, analyze trends, and adjust strategies to sustain healthy resident engagement and retention
Oversee daily operations, including property maintenance, housekeeping, and safety programs through the Director of Operations
Coordinate with divisional property and risk management teams to ensure safety, compliance, and asset management
Supervise catering and food service operations, maintaining high standards for quality, nutrition, and service
Manage vendor and service contracts to ensure efficiency and value
Collaborate closely with local Salvation Army Corps Officers (Pastors) to integrate spiritual care and community engagement opportunities within the residence
Encourage the development of inclusive worship opportunities, pastoral support, and volunteer engagement
Support partnerships that strengthen the spiritual, social, and emotional well-being of residents
Promote a warm, inclusive, vibrant community atmosphere that supports resident engagement, well-being, and spiritual enrichment
Ensure delivery of programs and activities that enhance residents’ social, emotional, and spiritual quality of life
Address residents’ concerns promptly and professionally, maintaining strong communication with residents and families
Recruit, develop, and evaluate staff in accordance with The Salvation Army’s HR policies and Christian values
Foster a culture of respect, teamwork, and mission-centered service
Provide regular feedback, coaching, and professional development opportunities for staff
Qualification
Required
Bachelor's Degree in Business Administration, Hospitality Management, Gerontology, Human Services, or a related field required
Minimum of 5 years of progressive leadership experience in senior living, housing, hospitality, or nonprofit management
Demonstrated success in marketing, occupancy management, budgeting, and team leadership
Strong leadership and organizational management skills
Excellent communication, interpersonal, and public relations abilities
Proven track record of occupancy growth and retention
Financial acumen and experience managing budgets and facilities
Sensitivity to the needs of older adults and diverse populations
Commitment to The Salvation Army's mission and values
Preferred
Master's degree preferred
Benefits
Comprehensive Benefits Package
Health, dental, and vision insurance
Life and disability insurance
Generous paid time off
Enrollment in Salvation Army Pension Plan after one year of employment
Pension plan participation through TDA
Professional development opportunities
Company
The Salvation Army USA Eastern Territory
Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services.
1001-5000 employees
H1B Sponsorship
The Salvation Army USA Eastern Territory has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (2)
2024 (1)
2023 (1)
2022 (3)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase