Stealth Startup (Health-Tech) · 2 months ago
Business Operations Lead (US, CAN)
North America
Full-time
Onsite
Senior Level
5+ years expPermit Health is a stealth health-tech startup focused on simplifying compliance for healthcare businesses. The Business Operations Lead will work directly with the CEO to lead operations teams, drive process improvements, and scale the business effectively.
Computer Software
Responsibilities
Lead our Business Operations team, which builds automations and drives process improvements across our company. This includes people management responsibilities
Lead, at various points where needed, distinct Operations teams (including Client Success, Compliance Operations, Business Operations, People Operations, Growth Operations, and others). People manage, mature teams, and build lasting systems on our top company priorities while we hire dedicated leadership on a team
Hire and onboard new teammates across Ops as we rapidly grow, including mentoring, coaching, and developing leaders from our existing Ops organization
Work with our team to build processes, structures, systems, and automations to help us work more effectively and reach the next 10x of scale
Own important cross-functional projects that are leadership’s top priority. You’ll be working directly with our CEO, working closely together to scale our business
Help build rigorous systems to help us effectively scale (KPIs, performance management systems, software adoption, etc)
Help set roadmap for our Product and Engineering efforts, clarifying the highest priority ops experiences to productize. Give product definition to nebulous problems, so we can build with clarity
Serve as a member of the company leadership team, help solve the most important issues and set strategy across the company
Inspire the team with the example of your leadership, drive, grit, empathy, resilience and high-velocity execution
Qualification
Required
Excellent spoken and written communication skills
Operational excellence: You have a extremely high volume of what you get done on any given day
Excellent leadership skills, and demonstrated ability to inspire a team
Talent magnetism: great people want to work with you
Self-motivated, resourceful and quick to take initiative in ambiguous situations
Strong attention to detail and track record for getting the details right
Leadership and drive; you have a hunger for self-improvement and want to be around the most talented teammates who push you to do so
Excited by a fast-paced, startup culture where you'll navigate ambiguity and solve big problems, with very high autonomy
Talent for identifying process improvement opportunities and creative ways to better structure operations
Interest in working in healthcare and helping healthcare innovation flourish
An eye for identifying process improvement opportunities and creative ways to better structure operations
5+ years of experience in a business operations, management consulting, product, strategy and operations, product operations or related roles
Preferred
Preference for US hours
Benefits
Highly competitive salary and equity (we want you to share in our growth)
Compassionate, fun, and mission-driven culture of excellence and innovation. (We help companies bring new life-changing therapies into the world.)
Many growth and advancement opportunities (company is regularly doubling, so there are many opportunities to step up).
Hybrid work setup.
Paid holidays and vacation time; paid sick time.
Comprehensive healthcare coverage, so you feel your best.
Culture of mentorship, learning, independence, and critical-thinking.
Company
Stealth Startup (Health-Tech)
A stealth startup is a startup company that operates in stealth mode, i.e. that avoids public attention.
2-10 employeesFunding
Current Stage
Early StageLeadership Team
Anees Abdullateef
Chief Executive Officer
Anjali Ahuja
CEO / Co-Founder
Company data provided by crunchbase