Shaner Hotels · 3 days ago
Event Manager | Courtyard Faro Blanco Resort
Marathon, FL
Full-time
Onsite
Entry, Mid Level
1+ years expShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. The Event Manager is responsible for managing all details regarding conventions in-house while ensuring excellent service to clients and maintaining departmental standards.
HospitalityResortsRestaurants
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations
Helps ensure compliance with and completion of all daily operational procedures by the Sales department
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures
Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel
Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable
Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry
Foster and promote a cooperative working climate, maximizing productivity and employee morale
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client’s functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff
Qualification
Required
High school graduate
Minimum 1-year prior experience in Sales, Catering or Convention Services
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
Ability to speak effectively before groups of customers or employees of organization
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Familiarity with Sales and Marketing tools
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders
Knowledge of local activities and attractions appropriate for clientele
Preferred
some college preferred
Bilingual English / Spanish a plus
Company
Shaner Hotels
Shaner Hotels is a hotel developer, owner and operator in a progressive global hospitality industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$109.6M2013-06-11Private Equity· $50M
2007-01-01Private Equity· $59.6M
Recent News
2024-11-27
Hotel Management Network
2024-04-27
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