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Bryant & Stratton College · 1 month ago

Continuing Education Administrative Assistant - Part Time

Albany, NY

Part-time

Onsite

Entry Level

$19/hr - $21/hr

1+ years exp

Bryant & Stratton College is a career-focused, private, nonprofit college that provides real-world education. They are seeking a Continuing Education Administrative Assistant to perform a wide range of administrative and clerical support duties, assist with student enrollment processes, and help achieve overall retention and enrollment goals.

EdTechHigher EducationTraining

Responsibilities

Creation and management of semester and yearly class student schedules, including all changes, in an accurate and timely manner

Registration and scheduling data entry for new, and continuing students

Review new student files for compliance

Create and maintain student records in CRM, BANNER, and electronic files

Ordering books for students in a timely manner

Makes recommendations to improve processes

Manages reports for coordinators and sales reps, such as attendance, and payment plans

Assist in student outreach to support additional CE markets, as needed

Creates necessary documentation for student to obtain funding with stakeholders and manages funding spreadsheet and for other markets (as needed)

Assist with managing of student payment plans, late payments, and bad debt

Provides customer service through reviewing, assessing, routing, answering, and monitoring follow-up action steps on all correspondence (phone, mail, email, text, chat)

May be required to provide phone coverage during peak periods

Aids all new students for Blackboard navigation support

Report to coordinators and reps the status of the newly enrolled student’s orientation progress

Uses multiple technical applications, including MSOffice (Word, Excel, PowerPoint), database management, graphics, electronic calendar, email via Outlook, LMS and other technical applications

Qualification

Microsoft OfficeCustomer serviceOrganizational skillsAttention to detailVerbal communicationWritten communicationProblem-solvingTeamworkAdaptability

Required

Associate degree required

1-2 years of experience in an administrative role

Ability to learn curriculum requirements, course content and necessary pre-requisites within each program offered

Internet Savvy with multiple browsers

Ability to function effectively as part of a team to meet overall campus goals

Familiar with Microsoft Office product, especially Excel

Verbal and written communication skills

Listening skills

Problem analysis and problem-solving

Customer service orientation

Organizational skills

Attention to detail

Judgment

Adaptability

Teamwork

Stress tolerance

Resilience

Preferred

Bachelor's degree preferred

Company

Bryant & Stratton College

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Unlock your potential at Bryant & Stratton College: A career-focused, private, nonprofit college built differently to serve the needs of students, alumni, employers, and the community.

Founded in 1854

Akron, Ohio, USA

1001-5000 employees