Tufts University · 21 hours ago
Assistant Director of Clinical and Laboratory Operations - Dental School
Boston, MA
Full-time
Onsite
Director/Executive
$116K/yr - $175K/yr
7+ years expTufts University is a prestigious institution known for its commitment to leadership in education, patient care, research, and community service. The Assistant Director of Clinical and Laboratory Operations will oversee clinical support services and educational laboratories, ensuring operational continuity and high-quality patient care while managing a diverse team.
BiotechnologyHealth CareMedical
Responsibilities
Supervise the Manager of Clinical Support Services and four Laboratory Coordinators, indirectly overseeing about 50 staff
Build leadership capacity among managers through mentoring in scheduling, resource allocation, performance management, and compliance
Advise on workforce planning, succession management, and workload distribution across shifts as deputy to the Senior Director, ensuring operational continuity and a strong culture of accountability
Provide high-level oversight of predoctoral, postgraduate, orthodontic, and production laboratories
Ensure efficient case intake, quality assurance, and best practices for workflows
Collaborate with faculty to align lab support with academic programs and represent the school in cross-departmental planning where lab operations intersect with clinical or procurement functions
Partner with the Manager of Clinical Support Services to align staffing strategies with patient care and academic needs
Oversee coverage across shifts, monitor productivity, and implement best practices
Serve as the escalation point for operational issues and represent the Senior Director in meetings with delegated authority
Maintain advisory involvement with Central Sterilization, Materials Management, Procurement, and Preclinical Operations to ensure coordinated strategies
Oversee compliance with OSHA, BORID, DPH, and infection control standards, reinforcing training and preparing for audits
Lead quality improvement initiatives to enhance efficiency, reduce risk, and improve student and patient experiences
Perform additional responsibilities as assigned, including leading pilot projects, supporting new initiatives, and representing the Senior Director when needed
Adapt duties based on evolving institutional priorities
Qualification
Required
Minimum of 7 years of progressively responsible experience in healthcare, higher education, or clinical operations, including at least 3 years in a supervisory or management role
Demonstrated success in managing large, diverse teams across multiple service areas, including laboratory staff, clinical support services, and supervisory personnel
Strong knowledge of clinical operations, academic support, and laboratory workflows, including coordination between predoctoral and postgraduate programs
Experience with compliance-critical functions, including infection control, OSHA, BORID, and DPH requirements
Excellent skills in organizational planning, workforce management, and cross-departmental coordination
Strong communication and leadership skills with the ability to influence faculty, staff, and students across academic and clinical environments
Proficiency in Microsoft Office and the ability to learn institution-specific scheduling, inventory, and compliance systems
Ability to complete all required background checks at the time of hire, promotion, or transfer
Preferred
Bachelor's degree in healthcare administration, business, science, or a related field required; Master's degree preferred
Master's degree in healthcare administration, supply chain, business, or a related discipline
Experience in an academic dental or healthcare setting, with an understanding of the intersection of education, compliance, and patient care
Certification in Lean, Six Sigma, or other process improvement methodologies
Demonstrated success in quality improvement initiatives that enhance compliance, efficiency, or service delivery
Experience with digital technologies in clinical or educational settings (e.g., intraoral scanners, CAD/CAM, VR training systems)
Proven ability to represent operations in institutional committees or governance bodies
Familiarity with unionized work environments and workforce development
Company
Tufts University
With four campuses in Massachusetts, Tufts is a research university committed to helping students and faculty generate bold ideas, innovate, and become active citizens of the world.
10001+ employees
H1B Sponsorship
Tufts University has a track record of offering H1B sponsorships. Please note that this does not
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2021 (61)
2020 (46)
Funding
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