JVS Boston · 3 days ago
Vice President, Disability& Refugee Services
JVS Boston is a non-profit agency dedicated to empowering individuals from diverse communities to find employment and build careers. The Vice President of Disability and Refugee Services will oversee and manage the functional areas of both departments, ensuring high-quality services are delivered to individuals with disabilities and refugees while collaborating with various stakeholders.
Career PlanningSkill AssessmentVocational Education
Responsibilities
Evaluate the workforce requirements of employers and clients to determine program needs
Develop and implement education and training programs to help clients pursue desired careers
Ensure effective communication with program partners, staff, and community members to lead project goals and deliverables
Develop and execute plans to improve the quality and availability of JVS services for people with intellectual and physical disabilities, refugees, and individuals referred by the Department of Transitional Assistance (DTA)
Assist programmatic team leaders in assessing and evaluating individuals for Disability and Refugee Service Programs to determine their needs and eligibility for services
Collaborate externally and internally to forge meaningful partnerships with community organizations and government agencies to provide comprehensive and compassionate services that empower individuals with disabilities and refugees to thrive and succeed
Oversee all Employment Programs in Disability Services & Refugee Services
Ensure that these services are implemented and delivered with excellence
Assist senior leaders in effectively managing programs, partnerships, and deliverables, including communication with staff, partners, and the community
Enhance the visibility of programs both internally and externally
Offer leadership, coaching, mentoring, and support to staff and program directors within the Disability and Refugee Services department
Cultivate a culture at JVS that values collaboration, innovation, diversity, equity, and inclusion
Recognize and support the career development of the entire team and each team member individually
Create and maintain a system to monitor and measure performance results
Deliver monthly, quarterly, and annual reports on program performance
Provide accurate and timely financial reporting
Participate in strategic planning activities that help align program goals with the organizational objectives
Collaborate cross-functionally to develop agency-wide standards for divisional engagement
Leverage employer relationships better to serve JVS clients, staff, and the organization
Responsibilities and duties may be adjusted or expanded in response to changing business priorities and organizational needs
Qualification
Required
Bachelor's degree in a relevant field (such as social work, public administration, or workforce development) or equivalent experience
A minimum of 7 years of experience in leadership roles focusing on disability and refugee services
Strong knowledge of disability and refugee policies, regulations, and best practices
Demonstrated experience in program development, implementation, and evaluation
Excellent communication, interpersonal, and leadership skills
Proven ability to build and maintain effective relationships with diverse stakeholders with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds
Strong analytical and problem-solving abilities
Ability to manage and support multiple priorities and ensure deadlines in a fast-paced environment
Strong business acumen and industry knowledge, including trends, best practices, and emerging technologies
Excellent communication skills, convey complex ideas clearly and concisely, build relationships with stakeholders, and represent the organization effectively in public
Proven ability to develop and maintain relationships with donors and funders, including experience with grant writing, reporting, and stewardship
Demonstrated commitment to ethical conduct and integrity, including adherence to organizational policies and procedures and compliance with legal and regulatory requirements
Proven leadership skills, leading and inspiring teams to achieve organizational goals and providing direction and support as needed
Excellent problem-solving skills, able to define issues, gather data, and push the team to come up with practical solutions
Demonstrated personal effectiveness and credibility, including the ability to build trust, maintain confidentiality, and handle sensitive issues with tact and diplomacy
Strong presentation skills, presenting complex information compellingly and engagingly to diverse audiences
Ability to think strategically and develop innovative solutions to complex problems using data-driven insights and creative thinking
Having a strong technical background and knowledge of relevant tools and systems is essential for effective program delivery and management
Preferred
Master's degree in a relevant field is preferred
A minimum of 7 years of experience in leadership roles focusing on disability and refugee services is preferred
Company
JVS Boston
JVS Boston is a workforce development organization in New England. It helps individuals gain skills, education, and find good jobs.
Funding
Current Stage
Growth StageTotal Funding
$10.25MKey Investors
Massachusetts Clean Energy Center
2022-06-12Grant· $10M
2013-06-14Grant· $0.25M
Recent News
2025-09-26
Rochester Business Journal
2025-06-08
BostonGlobe.com
2025-03-01
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