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Connection · 3 days ago

Imaging Specialist

Wilmington, OH

Full-time

Onsite

New Grad, Entry Level

$24/hr - $30/hr

Connection is a company that specializes in guiding the connection between people and technology. The Imaging Specialist is responsible for creating images per design specifications, documenting work instructions, and providing technical support throughout the project lifecycle.

ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware

No H1B

Responsibilities

Provides custom imaging services for assigned customers

Creates master image, develops work instruction documents (WID’s) for master image, tests master image based on WID’s, and receives customer’s approval for images and WIDs

Documents all WID’s and images for technicians to follow

Maintains database of all customers’ images and WIDs

Works closely with Project Coordinator and Solution Architect to ensure all work adheres to quality measures and is delivered on-time with no errors

Follows quality measure metrics that are documented and adhered to by technicians

Provides support for all Technicians and assists them in using WID’s

Performs all other duties or special projects as assigned

Qualification

Imaging softwareComputer hardwareTechnical writingOperating systemsTroubleshooting skillsPowershellTechnical process designTechnical aptitudeProject organization

Required

Associate's Degree or the equivalent combination of education and work experience

Strong knowledge of computer hardware with the ability to correctly design and build images based on customer requirements

Technical aptitude with ability to absorb and apply newly learned technical skills

Excellent knowledge of operating systems to insure proper configuration

Strong working knowledge of imaging software to accurately build customer images

Strong troubleshooting skills with ability to identify problems and quickly resolve

Basic knowledge of Powershell and data capture techniques

Advanced configuration skills with ability to assist customers in improving their business goals by delivering high quality IT solutions

Excellent technical writing skills with proficiency in the development of technical documents to insure all technicians have required information to perform image builds

Excellent project organizational skills

Proficient in technical process and procedure design