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Imagine · 2 hours ago

Account Manager

Burbank, CA

Full-time

Onsite

Entry, Mid Level

$90K/yr - $105K/yr

1+ years exp

Imagine is a leading visual communications company that helps clients deliver impactful marketing solutions. The Account Manager, Production is responsible for overseeing client campaigns and projects, ensuring high-quality service and execution while collaborating with various teams to meet client goals.

AdvertisingBusiness IntelligenceMarketingProfessional Services

Culture & Values

H1B Sponsor Likely

Responsibilities

Oversee and be accountable for all campaign and project work, focused on Production, for assigned clients with a lens on external-facing client service

Partner with Account Director (relationship owner) of assigned account to understand client goals and Key Performance Indicators

Own the day-to-day workflow of campaigns and projects to keep Account Directors focused on sales. Account Directors secure the opportunity, the Account Manager, Production sets the project up for success and ensures triple-A delivery

Lead, motivate, and set clear expectations with Project Managers and other account team members to consistently provide above-and-beyond levels of client service

Direct production work through the support team to ensure success

Be present, on-site, to drive project workflow through appropriate department

Work fluently within Adobe Workfront/iQuote/Monarch to create campaigns/projects, develop estimates, manage client facing schedules and bill

Work with assigned Account Director to plan the bi-weekly forecast to understand client demand to the fullest and assign appropriate resources to accomplish the work

Stay in lockstep with the assigned Account Director to understand macro client strategic business goals and changes

Establish a strong relationship with assigned clients. Build trust over time

Understand all account strategies for the assigned client, including account operating budgets, forecasts, and financial reports to ensure proper support teams are in place and driving toward business goals

Prioritize billing/profitability for assigned account, with a clear understanding of all monthly, quarterly, and annual billing

Work with finance to deliver all client-specific data for reporting

Liaise with other peer-level Account Managers for continuous improvement and to ensure day-to-day processes align with client goals and stay consistent

Lend help to other clients in times of light work on dedicated client by focusing on standard work

Work alongside VP, Sales & Acct Management as part of the strategic team to grow and improve client service and relationships

Provide relevant updates to heads of Creative and Operations regarding account needs, team/support needs and budgeting

Track daily activity within Workfront by hours

Qualification

Campaign ProductionAdobe Creative CloudProject ManagementAnalytic SkillsLeadershipClient SatisfactionCommunication SkillsSelf-StarterTeam Collaboration

Required

Minimum 1-2 years professional experience in a project management discipline in a supervisory role preferably

Proficient in Outlook, Word, Excel, Adobe Creative Cloud and job tracking systems

Excellent verbal and written communication skills

Possess an in-depth understanding of Campaign Production

Self-Starter with strong follow-through; Proactive approach to identify and solve problems before they arise

Ultimate client satisfaction mentality and approach

Strong leadership presence and the ability to motivate to get results

Think strategically and possess outstanding analytic skills

Ability to work in a collaborative and team environment

Preferred

Creative, Media, Marketing Agency and/or Entertainment industry experience helpful

Project Management Professional training preferred but not required

Bachelor's degree in communications or related field

Benefits

Medical, dental, and vision coverage

Paid time off

Disability insurance

401(k) with match

Life insurance

Other voluntary supplemental insurance coverages

Tuition assistance

Caregiver leave

Adoption assistance

Employer/partner discounts

Company

Imagine

IMAGINE delivers innovative and insight-driven visual communications to brands across the retail, entertainment, QSR, and CPG industries.

Founded in 1988

Shakopee, Minnesota, USA

1001-5000 employees

https://www.theimaginegroup.com

H1B Sponsorship

Imagine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)