Essen Health Care ยท 4 months ago
Radiology Receptionist
Essen Health Care is the largest privately held multispecialty medical group in the Bronx, dedicated to providing high-quality, compassionate medical care. The Radiology Receptionist plays a crucial role in ensuring efficient operations of the radiology department, serving as the first point of contact for patients and managing various administrative tasks.
Health CareMedical
Responsibilities
Adapt work location and schedule based on departmental needs and patient volume
Welcome and assist patients as they arrive, creating a positive and friendly atmosphere
Address patient inquiries with professionalism and provide helpful information as needed
Responsible for scheduling appointments, as well as performing patient check-in and check-out procedures
Confirm patient appointments by phone; follow up on no-show patients and reschedule as appropriate
Assist patients with scheduling transportation as needed
Collect co-pays as required and provide accurate receipts/documentation
Collect and make copies of patient identification, insurance cards, and any required documentation
Ensure all administrative tasks, including Admin PARCS, are completed in a timely manner
Ensure the proper closure of all visits by the end of each day
Receive and verify incoming supplies; place items in designated storage areas
Upload patient reports into the system and scan documents into patient charts as needed
Upload patient reports to ECW and provide them to referring providers in a timely manner
Operate and navigate all radiology systems (e.g., PACS and RIS) with a clear understanding of workflow processes
Burn CDs of imaging studies for patients upon request
Provide exam-specific paperwork for patients to complete prior to procedures
Communicate effectively with radiology staff and providers to coordinate patient care and workflow
Perform other duties as assigned by the Department Manager
Adapt work location and schedule based on departmental needs and patient volume; responsible for scheduling appointments, as well as performing patient check-in and check-out procedures
Qualification
Required
High School Diploma or General Education Degree (GED)
Minimum 6 months of customer service experience
Beginner-level proficiency in using Microsoft Office and Google Suite
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Familiarity with medical terminology and basic understanding of healthcare procedures
Proficiency in using office software and electronic health record (EHR) systems
Strategic and creative thinking
Solution-oriented mindset
Open and welcoming to change
Comfortable working in group settings
Preferred
Familiarity with eCW
Company
Essen Health Care
Essen Health Care is a premiere healthcare network in New York with over 400 providers across Manhattan, Bronx, Queens, Staten Island, Long Island and Westchester County.
H1B Sponsorship
Essen Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (34)
2023 (12)
2022 (12)
2021 (49)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kain Capital
2024-04-30Private Equity
Leadership Team
Recent News
Company data provided by crunchbase