VP MANAGEMENT LLC · 3 months ago
Front Desk Dundee MI Hotel
Dundee, MI
Full-time
Onsite
New Grad, Entry LevelVP Management LLC is seeking a motivated and customer service-oriented individual for the role of Front Desk at Quality Inn in Dundee, MI. The Front Desk is responsible for providing excellent guest service, managing reservations, and assisting with various administrative tasks to ensure the smooth operation of the hotel.
Hospitality
Responsibilities
Greet and welcome guests in a friendly and professional manner
Check guests in and out, ensuring all necessary paperwork and payment is completed accurately
Answer incoming phone calls and assist guests with inquiries and reservations
Keep track of room availability and make reservations according to guest preferences
Handle guest complaints and issues in a timely and efficient manner
Maintain a clean and organized front desk and lobby area
Process payments and maintain accurate financial records
Assist with administrative tasks, such as filing, data entry, and inventory management
Adhere to all company policies and procedures to ensure a positive guest experience
Collaborate with other hotel staff to ensure smooth operation and guest satisfaction
Qualification
Required
High School Diploma or equivalent, with previous customer service experience
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Ability to handle multiple tasks and prioritize accordingly
Proficiency in Microsoft Office
Availability to work a flexible schedule, including weekends and holidays
Must be able to stand for long periods and lift up to 20 pounds
Preferred
Knowledge of hotel management systems is a plus
Benefits
Medical, dental, and vision insurance
Paid time off
Retirement savings options
Company
VP MANAGEMENT LLC
VP MANAGEMENT LLC 🏨 Your Trusted Hotel Management Partner 🏨 About Us: At VP MANAGEMENT LLC, we are passionate about elevating the hospitality industry to new heights.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase