Cloudflare · 5 days ago
Technical UX Content Strategist Intern
Austin, TX
Internship
Onsite
InternCloudflare is a technology company on a mission to build a better Internet, serving a wide range of customers. They are seeking a Technical UX Content Strategist Intern to analyze content performance and enhance technical content for developers by collaborating with various teams.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Content Ecosystem Analysis: Analyze performance data to identify inefficiencies, gaps, and content needs across various technical platforms and user flows (documentation, API references, product dashboards)
UX Content Improvement: Work alongside technical writers and UX strategists to implement content-driven improvements, focusing on clarity, consistency, and organization of technical information for diverse developer audiences
User Journey Mapping: Focus on seeing the "bigger picture" by mapping out complex developer journeys and proposing structural or content changes to streamline new user onboarding and feature adoption
Cross-Functional Collaboration: Serve as the content connection point between Developer Experience teams, Technical Writing, and Product teams to ensure all content is accurate, usable, and strategically placed
AI & Code Integration: Explore and implement the use of AI tools and technical content structures (e.g., "vibe coding" or YAML/Markdown organization) to improve content modularity and efficiency
Qualification
Required
Currently pursuing a degree in a field requiring Journalism, Marketing, Technical Communication, Information Science, Computer Science, or UX/HCI
A portfolio of writing samples or case studies demonstrating the ability to structure and explain technical concepts clearly
Technical Comfortability: Demonstrated high comfort level with or a fierce eagerness to learn technical concepts, developer tools, and content platforms
UX 'Chops': Foundational understanding of user experience principles and how content impacts the user journey
Strong organizational and collaborative skills, with the professionalism to work with technical experts and product leadership
Proven proactive and responsible attitude with the willingness to partner in leading projects and owning outcomes from concept to completion
Demonstrated capacity for self-management, and a positive response to feedback as a tool for rapid growth
Preferred
Experience or interest in coding, version control (Git), or actively editing/writing in platforms that require technical content structures (Markdown, YAML, etc.)
Familiarity with content analytics, A/B testing, or using data visualization tools to drive content decisions
Practical experience leveraging generative AI and prompt engineering to improve content quality or team efficiency
Experience with design tools (Figma) and understanding how content works within component-based design systems
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
Founded in 2009
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase